GolfNowReviews 486

Heading to Santa Barbara, and wanted to play Rancho San Marcos. Golf Now had a "Hot Deal" to play at 12:50pm for $60,1-4 players. Followed the steps, and after putting in my financial info, the site says the time is not avaialbe. The next morning, I bring up the site, and the tee time is still there. Again I try to get the time, with the same results. I call Golf Now, and speak with a representative, who says he will call the golf course, after telling me that my mobile device might need to be redownloaded (I was on my home PC reviewing tee times), or that the tee time was taken. After putting me on hold, he comes back and says no one is answering the phone, and try again later in the day. I hang up, call San Marcos Golf Club, and after 2 rings, a person in the proshop picks up. He tells me the time I am looking at is Golf Now's "Hot Deal", which is not affiliated with the golf course. I would need to talk with Golf Now. Forget it! I booked a tee time through the Pro Shop. Phoney Baloney Golf Now, could they be setting up dummy tee times for marketing purposes? I hope not!

Gave them one star because there is no zero star rating, horrible customer service, signed up for a tee time paid for it showed up to course to find that it was booked solid with a golf outing, got a refund for the fee but the customer service rep could not have given less of a s)(&t about my wasted time and Saturday. If your looking for an easy way to ruin your day golf now is for you if not stay as far away from this so called service aspossible

All good until you need to talk to someone in this miserable organization. I had to cancel a tee time due to rain. Usually, this is not a problem - call the course, they understand, and you go about your day. If booked via Golfnow, you have to call Golfnow, be put on hold for 5 minutes, then you are subjected to some miserable person that is condescending, questions your decision, and then they call the course to cancel. I do not trust these folks at all. I will never book another tee time through Golfnow.com

Horrible. I made a tee time, paid with a cc but received no confirmation whether it went through or was denied. They have a wrong phone # on their website. FOUR phone call later I was talking w/someone from Golfnow. Completely confusing as to who is which and are they the same. The automated phone voice asked asked if I would like to answer a survey and even that didn't work. Unbelievable that they're in business. My guess is that the golf courses are loosing $ using them and failing to particiate unless it's in their favor.

I used Golf Now a few times before today. The website works well most of the time. If you have an issue of any kind then good luck!

Their customer service reps literally sound like they hate their jobs on the phone. I am absolutely amazed that these people get hired for a customer service job.

Their system charged my card 7 times for a transaction when the tee time wasn't available any longer. Why would they charge my card if they didn't check the tee time availability first?

I love the reviews that say the reps are rude and act like the error was the customer's fault. I couldn't agree more. Then I asked for a supervisor and he was just as bad. The funny thing was that I was super nice the entire time just to see how they would react. There must be something in the air at their office!

I really mean it when I say do not pay attention to "Frank C" and his spiteful rants---I am not a "Kool Aid Drinker", but I know how to judge where people are coming from that use that phrase. We just got back from a Timeshare week in Orlando and booked 2 courses, each in wonderful shape. We were really impressed---for $24 and $25 dollars with a cart---Frank C--go play the Stonegate Course in Kissimee and tell me you can find a better price for any course near equal to that one. We even had to change our day and got very quick and efficient service when we called--as we have in 3 or 4 occasions in the past when we called them about something. We did have to book again somewhere within 2 week, which we gladly did and played Bonita Fairways Executive Course which we use a lot--and got a "hot deal" for $20 and a cart at 10 AM.

We live in a very nice gated golf community in Naples, Fl. I know a good golf deal from a bad one. Golfnow takes a small fee for providing an awesome service.

My guess is that Frank C has a financial interest in competing golf courses that do not use golfnow.com, and he is trying very hard to discredit them.

Anyone who doubts my sincerity or suspects that I have a special interest in golfnow can email me--I will do what I can to prove the genuineness of this review. How can one person have such a bad experience(s) while I have used the site several times with great success?

Just doing my part to give people the most information on this site--we like it.

They are very deceitful... God help you if you need to deal with their customer service... like many others, I was enticed to play on one of the hot deals... needless to say, it was muddy so we had to walk, course told us to call Golf Now as it was prepaid, When I called, I was told the cart although they advise it is included may not be? What... I only played in the muddy conditions because GN will not give a refund (on prepaid). Fortunately I had a great 25 year relationship with my credit card company and to my surprise, they were happy to reverse the charge!

The negative comments are ridiculous. It appears that those reviewers don't know how to read the "POLICY" that is clearly outlined; the web-site actually makes you check a box to confirm that you actually read the policy! BEFORE you check out! Yes, for a 50% discount on a $100 green fee, etc... the green fees are non-refundable. Shocking? Not really. I have used GolfNow.com for about 5-years and book about 80% of my rounds through them (approx 100 rounds per year). Huge savings on most of the golf courses here in Arizona, and Palm Springs and Nevada. Anytime I had a problem (i. E. rained out, illness, emergency cancellations), the staff at GolfNow made it really easy to cancel or re-book for another day. These so called "reviewers" want to ignore the policies that are clearly outlined and complain about the site for a only getting a 34% discount on $8 indoor tee time vs. a 54% discount on a $8 tee time? Get real, I save thousands and thousands of dollars a year booking through GolfNow vs. paying full boat green fees through the facility web-site or booking through the pro-shop. My 5-year old can understand the web-site, the benefits, the discounts, and the policies better than some of these moron negative reviewers. GolfNow is awesome, it has forced the facilities to accept true supply/demand, and competitive pricing... all for our benefit! I say "Thank you" GolfNow.com

My experience with GolfNow is not good either. I recently booked an indoor tee-time (yes, still have snow up here!) and the discounted advertised price was 57% off. I captured the screen and saved it as an image before booking. When I went to actually go through the booking it allowed me to go until the final step and then I received an error. When I went back to book the same tee-time at the same location, same time, it only showed the discount to be 24% off the regular price. I contacted GolfNow through email and phone and they did absolutely nothing although they indicated that they would look at it. It's too bad, the idea is good, too bad the people behind the website can't deliver what is being advertised. My experience was totally false advertisement to lure you in but they don't deliver what they promise - book directly and DO NOT use GolfNow. Once they have your credit card info you'll never get that money back. Golfers beware, the info they give is not what is actually being presented in their emails or website. If I could give negative stars, I would have!

I wrote a review critical of the menu choices available on a golfnow "package" deal, and Golfnow would not publish it, saying it was "inappropriate". Our foursome all felt that we were ripped off. I won't use Golfnow again. Another reason is inability to change reservations. I recently booked directly with a course in Palm Desert on what turned out to be a very windy day. The course gladly re-booked our foursome for the same time the next day. Try that with Golfnow!

Okay, I have used Golfnow for a few years. You sort of figure (see other reviews on it) out that they are not adding more value than booking direct and essentially are brokers in suffering golf courses with over capacity. Everybody that buys last minute knows that. But what is really annoying and frankly fraud in my perspective is the constant changing of reward programs during the year! Last year they forfeited (they called it conversion) your saved rewards and this year they did it again switching from rewards by player book to reservation (regardless of number of players) essentially for most people cutting their status by 50% or more.

It seems their steep rates are no longer enough and now they are robbing their customers too.

Good rates since courses give them free tee time for advertising the course but read the fine print. We booked a foursome and the day we were to play my back spased out. 3 of our group played. I called before the tee time and asked for a credit for 1 fee. No way they said. Then when our 3 some showed up they were stuck behind a tournament. They quit 5 hours and11. Holes into the round. Save yourself the trouble call the course direct and talk to the prospect. This outfit stins.

Better to book direct. Not pleased with service or cost. The deal included power carts, but muddy conditions prevented their use. The course debated on closing, but let us walk and play as we had showed up. The course was hardly playable with mud, some tee boxes closed, and temporary tees. If I booked direct with the course I would have saved the hassle and paid less. The course said they talked with golfnow and I would get a credit from golfnow, but when I called I got a hassle and eventually they would only credit $9. WOW! Not a deal!

It is a waste of time. It will supposedly give you available tee times and then it says, no longer available, and gives you another list of supposedly available times. Choose one, and guess what, no longer available. The site will give you another list of supposedly available tee times. Choose one. Guess what? No longer available. Again and again... 45 minutes later, I give up. Learn from my mistake. This site is a waste of time.

This site has gone down the tube. Recently, I tried to book a time and finished entering my credit card number. As I clicked the button to purchase, it tells me that the tee time is no longer available. Now I am wondering whether my credit card was charged. It is so typical of late. They bait you with tee times on courses that you want to play, but as you click the "Book" button, it tells you that the tee time is no longer available and that you should look at other available tee times. What a bunch of crocks!