GolfNowReviews 486

Negative reviews are not warranted. Myself and my playing partners have been using golf now for 3 years now without any issue. They have even been nice enough to refund us for hot deal rounds, which is clearly against their policy. Website and app works just fine and I have NEVER had a course lose our reservation/double book. How so many people can complain about discounted golf is beyond me. Learn how to read, then learn how to point and click. Its that simple...

I have been using Golfnow.com for several years. I've had a couple problems when the course did not get the info but as long as we had our phone with the email confirmation or a print out, the courses honored the price and the reservation. Normally we use the hot deals where we have to pay in advance. Twice we were rained out and the course was closed and we were issued a refund as soon as they confirmed the closure. Once, I had booked on a day we had matinee theater tickets and the course was good enough to let us cancel with less than 24 hr notice. I had been very happy until recently when I find good prices and times I want to book but discover I am not logged in. When I log in, the price I was eyeing is no longer there. This has happened twice in the past couple weeks. I'm getting suspicious they are aware we are price shopping, but isn't that the point of using their site?

I called to cancel the tee time as it was raining hard. They said as long as there is someone else playing they will not cancel my tee times and there will be NO raincheck. It stopped raining in a couple of hours, so I called and asked to change my tee time so that I can make it to the course. They said now it is cancelled and you cannot play and your money is gone. I will never book another tee time on this side or their parent side activegolf or something. Watch out!

Am going to an all inclusive unlimited golf resort in Cancun in January. The Golf course that is associated with the hotel, had only one opening at 2:30 on one of the days we are going to be there, and they said all other tee time were taken. I was looking on Golfnow.com just to see if they would come up with a tee time more favorable, and they came up with at least a dozen for that day. I called the golf course, and they said they do not acknowledge GolfNow.com reservations and that there was definitely not tee times available. I would warn anyone depending on this site, to check further the correspondence given to the course by Golfnow.com.

I had used GolfNow several times throughout the past two years for golf courses down in Florida. Up until now I had never had an issue, but I understand where all these negative reviews are coming from now. After being overcharged more than 20% above the advertised rack rate (my fault for not checking), when I discovered this I called to cancel the reservation and was essentially told to go F myself from the customer service mutant I had the displeasure of speaking to. Screw me once... never again will I patronize the site.

For a site this popular they sure dont know how to train their staff in customer service!
Yeah sure you get a good deal on some tee time (hint SOME) but when problem occur and you need to cancel or modify your reservation! Go ahead I dare you to call them directly. Slow speaking operator i mean i was gona fall to sleep talking to him... if the tee time were free then i would put up with it but golfnow do charge a fee so! In return i do expect some kind of customer service...!

Multiple horrible experiences! Reservations are either not available or there is some "error", but they take your money anyway. And if that one time out of ten that it actually makes a reservation for you, the golf courses in their database do not know when you book a tee time with GolfNow, so you may show up during a huge outing or simply double booked. I strongly advice you to do yourself a favor and STAY AWAY! Book directly with the course! You'll thank me later

First time I used GolfNow was a piece of cake. Paid $17 plus fees ($3) to play a $60 course mid-day on a weekend. Great!

The next time was a waste of my time. Every course I tried to book resulted in "No communication" with the course. So no deal. I called them and they gave me the run-around. They weren't allowed to contact the course. I called the course and they said the tee time was available but at the full rate only.

I tried multiple courses with the same results.

Horrible!

Book a round at Shadow Glen golf course (in Manor, TX). After driving 40 mins out there to discover 9 of the 18 holes are closed for construction. I contacted golfnow and after they verify with the course, they said I can either just play the 9 hole twice or cancel (they can't refund the money, but will apply the money for the future round!). Why would anyone want to book with them again?!? It is complete waste of time and gas to drive out there. Both Golfnow and Shadow Glen Golf didn't bother to disclose an important fact that - half the course is close?! The way Golfnow handle this was ridiculous too!

I booked a tee time 08/08 and paid online. The golf club never had their booking and payment and I had to pay the course for this round. I received an email from Golfnow on the 11th confirming my teetime for the 8th! I send them all the details by mail and a copy of my Amex account showing the double payement. I had them on the phone, they acknowledged they went wrong but don't want to refund me. Avoid Golfnow! Know that if something goes wrong, they are Ok and you are the idiot.

I recently had a close relative unexpectedly pass away prior to a tee time that I had booked through Golf Now and had to cancel it. I was told that it would only be refunded to me if I scheduled another tee time within 14 days. Well, given the situation, I wasn't in any condition to go out and play again because of everything I had to deal with, and Golf Now still said they weren't going to refund it. Thankfully, I have a very good credit card company who is going to make sure that they don't receive payment. Golf Now has every right as a business to make less money through their cold-hearted practices, so I will never book another tee time through them again.

For those stuck on the Read the Policy narrative, most internet policies such as those are unenforceable in court. In addition to that, Golf Now has to attempt to mitigate damages. I'm betting given the course and price I was scheduled to play at, they could've easily found a replacement player, thus, little to no damages incurred.

If you have a good credit card company, challenge the charge. It'll likely get overturned.

I have extensively used GolfNow since February 2013 but today was the straw that broke the camel's back. I booked a tee time online two days ago that allegedly included a cart with the round. It was a hot deal rate which meant I had to prepay. The confirmation page that pops up after booking online stated that a cart was included with the round and that no money was due at the course. The email confirmation sent to me shortly after booking did not state this, however. At that point, an inconsistency existed... cart or no cart? When I showed up at the course to play today, the course staff were extremely rude and informed me that they would not honor the tee time with the cart. They tried to charge me $40 for my dad and I to rent a cart for 18 holes. I called GolfNow immediately and spent over thirty minutes with them on the phone when ultimately a supervisor basically told me "tough $#*!" because the courses can do whatever they want. Further, GolfNow would not refund my greens fees or attempt to explain the blatant inconsistency that existed between the confirmation email and GolfNow website confirmation page. Anyone considering using this site beware! Inconsistencies and shoddy, flaky customer service is lurking! I would rather pay full price for greens fees than put up with the bull$#*! I did today. My dad and I drove two hours, played no golf, but came home $50 poorer for the experience. Piss on GolfNow