Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Marie P.
Unfollow Marie P.
Share Review
Report Review

The cake was very fresh
February 5, 2020

The cake was very fresh. The coffee meringue filling was light and delicious and the crunch coatings gave the cake that extra something something.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review

Order received on time
February 5, 2020

Order received on time. Items packaged securely in dry ice. Received status reports

Date of experience: February 4, 2020
Virginia
3 reviews
0 helpful votes
Follow Keith J.
Unfollow Keith J.
Share Review
Report Review

It came on time, and it was frozen,
February 5, 2020

It came on time, and it was frozen, product was just as anticipated

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Cynthia R.
Unfollow Cynthia R.
Share Review
Report Review

Delivery was great, the product came fresh and intact.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Terry P.
Unfollow Terry P.
Share Review
Report Review

My family said it was THE most delicious chicken soup they've d er tasted. It was sent post surgery and they said it was the only thing the patient could eat!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Karen B.
Unfollow Karen B.
Share Review
Report Review

Love the cake! It was delivered on time as expected.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow marilyn m.
Unfollow marilyn m.
Share Review
Report Review

The variety of delicious foods and the ease of ordering.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Anna L.
Unfollow Anna L.
Share Review
Report Review

I order the crumb cake for my Mom as a surprise. Mom told me that it tasted just as good now as it did when she lived in NJ.

Thank You!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Heidi W.
Unfollow Heidi W.
Share Review
Report Review

It was fresh and tasted like we were in Chicago at gino's

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Shau B.
Unfollow Shau B.
Share Review
Report Review

My order was fresh, delicious, and was delivered very quickly!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Debra A.
Unfollow Debra A.
Share Review
Report Review

Ordering and delivery is easy
February 5, 2020

Ordering and delivery is easy. The cakes arrived fresh.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Willard C.
Unfollow Willard C.
Share Review
Report Review

The fact that it was lobster (I am from Massachusetts and this is next best to getting those crustaceans on the pier!)

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

The ease of ordering and the tasty
February 5, 2020

The ease of ordering and the tasty products that are offered!

Date of experience: February 4, 2020
New Jersey
4 reviews
7 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Pies were carefully packed and arrived frozen.
I ordered a variety and enjoyed the spinach pie the most. Flakey crust and savory fillings in all. I will order again.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Customer service
February 4, 2020

Customer service... being able to surprise my hubby with IMO's pizza for the super bowl

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Rob M.
Unfollow Rob M.
Share Review
Report Review

Fantastic product
February 4, 2020

Fantastic product. Great box / shipping packaging. All around exactly as I had hoped.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Sydney C.
Unfollow Sydney C.
Share Review
Report Review

It was there quickly and fresh! The
February 4, 2020

It was there quickly and fresh! The college girls loved it!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Angel C.
Unfollow Angel C.
Share Review
Report Review

Our king cake arrived on time and was
February 4, 2020

Our king cake arrived on time and was amazing!
They even included real dubloons AND beads which really helped us feel in the Mardi Gras spirit and miss it less from so far away!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow pat g.
Unfollow pat g.
Share Review
Report Review

Authentic Chicago deep dish pizza for Super Bowl party. Everyone loved it!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
Follow Charlotte R.
Unfollow Charlotte R.
Share Review
Report Review

Best fruitcake I have ever tasted, and it was packaged beautifully so it arrived in perfect condition

Date of experience: February 4, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States