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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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This was for my Fiancé's birthday
February 5, 2020

This was for my Fiancé's birthday. She absolutely loved the pie. And thanked me very much and said it was definitely worth spending the money rather than the lame store brand.

Date of experience: February 5, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time, and delicious crab
February 5, 2020

Delivered on time, and delicious crab cakes for our super bowl party

Date of experience: February 5, 2020
Virginia
1 review
0 helpful votes
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This is the best web site
February 5, 2020

This is the best web site. Very happy with my order and I will continue to try different food items.

Date of experience: February 5, 2020
Virginia
1 review
0 helpful votes
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The most delicious cake ever
February 5, 2020

The most delicious cake ever. The frosting was not overly sweet and the cream cheese was awesome. Will order this again. Well worth it and fast delivery

Date of experience: February 5, 2020
Virginia
1 review
0 helpful votes
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I love the ability to have tastes of local foods. I recently surprised my husband with a taste of Jimmy Buff's hot dogs, a food he grew up with in Northern New Jersey.

Date of experience: February 5, 2020
Virginia
1 review
0 helpful votes
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As usual, the meat pies showed up when scheduled, still solidly frozen, and securely packaged. They also tasted great. There was also enough dry ice left for me to play with for an hour or so. We old folks have to find our fun where we can.

Date of experience: February 5, 2020
Virginia
1 review
0 helpful votes
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Showed up on expected delivery date
February 5, 2020

Showed up on expected delivery date. Quality product.

Date of experience: February 4, 2020
Virginia
2 reviews
0 helpful votes
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Arrived on time, but no one rang
February 8, 2020

Arrived on time, but no one rang doorbell, so box was outside for one hour!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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Ordered something I had always wanted, but have no plans to visit location

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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The items arrived on time well cooled
February 5, 2020

The items arrived on time well cooled. They were delicious.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
February 8, 2020

Delivery was on time. Food was ok, but I have had better.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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It was a gift sent from NJ to Texas
February 5, 2020

It was a gift sent from NJ to Texas. The bagels arrived fresh and are delicious.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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Order was on time and delicious
February 5, 2020

Order was on time and delicious. Made for the perfect Super Bowl party, especially since KC won!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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It was delicious! It came still frozen and we followed the reheating directions and it came out perfect!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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The Item I ordered was delivered as promised. The crumb cake was moist and delicious!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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Love Goldbelly service, however we did not like the donuts. They are probably tasty when you walk in and buy them fresh.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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Easy
February 5, 2020

Easy. Delivery came promptly. Everything as advertised. Great products.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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My mother in law was over the moon when she got her "surprise" delivered. What's better than getting an assortment of NY bagels in Texas? A puppy maybe, but I don't think so.

Date of experience: February 4, 2020
Virginia
2 reviews
0 helpful votes
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I wanted to make a change to my order after I placed it... I will to do so easily with the help of your online support... excellent service

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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Delivered in time, and my pizzas were all still frozen. Made for a perfect birthday gift!

Date of experience: February 4, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States