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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Kenny & Ziggy and Elegant Desserts delivered great products (even if the K&Z matzah balls were missing.)
Everything... my future son in law loves IMO's pizza... I gave it to him for his birthday and he told me it was his favorite gift!
Everything was packaged wonderfully and tasted even better.
It was delivered promptly and the food was delicious!
This was a birthday gift for my dad, and there were four sandwiches included. He told me when he ate each one, and raved about how delicious each one was. I'm very happy with Goldbelly's service.
The way the box stayed so cold despite what I assume to be a lengthy shipping
Order arrived when expected and honestly, it was the best chocolate cheesecake I've ever tasted. It was purchased to celebrate a friend's birthday; and when she tasted it, she pronounced it "Fit for Jehovah!" Can't get much better praise than that. All things considered, the experience was a winner all around---and I am sure I'll be purchasing it again in the future. Thanks so much for a truly exceptional treat!
Everything has been perfect and delicious with every order!
It was delicious! So good! Many said it was a great king cake and much better since imported from New Orleans
Their email communication is very efficient, excellent!
The delivery went very well. This was a gift for a business friend.
Delivery, Great Product fluffy and big! My Gluten Free Neighbor is very Happy! Thank you! Lol Price!
Everything! It came when I expected and the candy was delicious far beyond my expectations!
Everything went well. The lox was out of this world!
Sent gift to a friend and they were thrilled with the quality and taste. Thank You
Cheesecake was divine. Crab /Flounder was "ok". Nothing special about it and I am a "seafood person". Delivery was perfect.
The package arrived on time and in great shape. The product was delicious!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

