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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Flavor, no damage at all! It came north of Seattle perfectly! Thank you! Expect another order for my Birthday!
Delivery was in a timely fashion. Product still frozen. Packing was very good.
Delivery arrived on time. Food was delicious. Pastrami and corn beef were so tender. I can't believe the lightness of the matzoh ball in the soup. Never had anything so tasty. The potato knish was also light, not heavy, and so good. I'd order again.
Shipped fast packed well. Nice and cold on arrival. Thank you!
It was delivered on time and the cake was amazing!
Daughter loves the cookies! Delivered ax's fly as promised.
Shipping was timely, the item was properly packaged and the food was great!
Everything was packaged perfectly and so delicious! I will definitely shop from McLoon's again. This meal was fantastic!
Ordering was easy. Everything came as described. Excellent meal for 4, not 6.
Product was well packaged, arrived as predicted on time, and I was able to track shipping stages.
Delivered as promised extremely well packaged sandwiches delicious have already placed another order!
I had to revise my order after it was placed and Chris M was so helpful.
Was shocked with a snowstorm that the package arrives on time!
The brownies were killer. Loved them and will order again.
Delivery actually came early and food was packaged so that the contents were intact. We were very happy with everything. We will definitely order again.
The order arrived right on time & my friend absolutely loved it! Said it made her month.
The delivery was perfect. I don't think I will be ordering the product again, but I will definitely be using goldbelly again.
Shipped on time, cake arrived with no damage, was delicious.
Gold belly changed my delivery address for me within minutes of me sending the request and shipped my order on time!
Delivery was right on time!
Danish was fresh and delicious!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

