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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The order arrived exactly as promised
February 16, 2020

The order arrived exactly as promised. We thoroughly enjoyed everything.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Food delivery quickly, and just as promised. I have given several friends a cheese steak to try and everyone loved it. Several even asked for the website to order for themselves.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivery was great and gift
February 16, 2020

Everything! Delivery was great and gift was greatly appreciated

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect! Delivered on
February 16, 2020

Everything was perfect! Delivered on time! Exactly what I ordered :) product was delicious!

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Super fast shipping! The bagels were
February 16, 2020

Super fast shipping! The bagels were delicious, enjoyed by everyone!

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Was very delicious and was delivered on time.
Great Job.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Everything! "Food was fresh and perfectly packaged for shipping etc. Communication from order placing to delivery... these orders were a birthday surprise and arrived exactly on time!

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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The chocolate covered strawberries we
February 16, 2020

The chocolate covered strawberries we ordered were great!

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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My package was delivered on time
February 16, 2020

My package was delivered on time. Everything was fresh and it came with instructions on storing anything extra. I was impressed.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Everything! Smooth ordering, no hassle
February 16, 2020

Everything! Smooth ordering, no hassle payment, quick delivery AND an amazing product!

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Fast efficient delivery - cake was carefully packed and fresh.

Date of experience: February 15, 2020
Virginia
1 review
0 helpful votes
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I ordered a Texas pecan fruit cake as a gift for my aunt. She loves it!

Date of experience: February 15, 2020
Virginia
1 review
0 helpful votes
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Everything was as expected and arrived on time. Thank you.

Date of experience: February 15, 2020
Virginia
1 review
0 helpful votes
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On time
February 15, 2020

On time. Arrived on 2/10/20 which was my birthday!

Date of experience: February 15, 2020
Virginia
1 review
0 helpful votes
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Quick ship, product was exactly as
February 15, 2020

Quick ship, product was exactly as advertised, my son LOVED it! Already recommended it on the parent facebook page for the University of Alabama and several parents asked for the link to order!

Date of experience: February 15, 2020
Virginia
1 review
0 helpful votes
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It was so moist and not too sweet
February 15, 2020

It was so moist and not too sweet. Perfect with a cup of coffee

Date of experience: February 15, 2020
Virginia
1 review
0 helpful votes
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Loved the way my home smells after
February 18, 2020

Loved the way my home smells after heating them up

Date of experience: February 15, 2020
Virginia
1 review
0 helpful votes
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The offer was great! The cheesecake was delicious.

Date of experience: February 14, 2020
Virginia
1 review
0 helpful votes
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My cake arrived on time & it was exactly as pictured. Plus it was delicious!

Date of experience: February 14, 2020
Virginia
1 review
0 helpful votes
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The cheesecakes from Carnegie Deli exceeded my highest hopes! Incredible.

Date of experience: February 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States