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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Timely, well-tracked delivery and great communication.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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The whole shopping experience was one
February 17, 2020

The whole shopping experience was one point' - staring from the usability of the website to the timeliness of the delivery :)

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Convenient, easy to order, great
February 17, 2020

Convenient, easy to order, great choices, excellent food!

Date of experience: February 16, 2020
Virginia
2 reviews
0 helpful votes
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Awesome cheesecake delivered from
February 17, 2020

Awesome cheesecake delivered from Carnegie restaurant deli

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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My orders arrived on time and the selection is wide.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Completely satisfied with everything I
February 17, 2020

Completely satisfied with everything I ordered for my husband's birthday he has enjoyed everything I purchased for him

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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We ate the heart shaped shrimp and crabmeat. Cute, but only okay as far as taste.

Date of experience: February 16, 2020
Virginia
2 reviews
0 helpful votes
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The order arrived bed quickly well
February 17, 2020

The order arrived bed quickly well wrapped and the donuts were fresh and delicious!

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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The food was delicious, just as i remembered (Kenny & Ziggy's in Houston). I'm a senior on a fixed income, and the $25 discount you gave me for my first 2 orders made it possible.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Delivered in timely fashion
February 17, 2020

Delivered in timely fashion. Very fresh. Delicious cookies.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Goldbelly has the selection of treats I needed for a special gift. It arrived on time and the recipient enjoyed it.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Delivered on time to thaw before serving. Website easy to navigate.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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From beginning of order to delivery
February 16, 2020

From beginning of order to delivery everything was good

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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The Cowboy Quiche arrived as expected and in perfect condition. It tasted wonderful, with just the right amount of bacon and roasted veggies. The egg filling was smooth and tasty. My mother said it is the best thing I've ever brought in to eat.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Very fresh and delicious! Delivered at
February 16, 2020

Very fresh and delicious! Delivered at 10:30 am pretty good for a breakfast item

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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I think the service is somewhat interesting but the prices are outrageous.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Everything! Love this company and being
February 16, 2020

Everything! Love this company and being to try new foods!

Date of experience: February 16, 2020
Virginia
2 reviews
0 helpful votes
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Great packaging
February 16, 2020

Great packaging. Bagels arrived fresh. Pizza was better than expected.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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Scallops were the best, tender and
February 16, 2020

Scallops were the best, tender and sweet, definitely fresh!

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
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The cupcakes were not only beautiful but they tasted great and came in beautiful condition. Everyone that received your package was totally impressed and enthralled

Date of experience: February 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States