Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
3 reviews
0 helpful votes
Follow Tony P.
Unfollow Tony P.
Share Review
Report Review

Delivered on time and excellent
February 17, 2020

Delivered on time and excellent packaging Cake looked just like it did in the pic and was delicious

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Candy P.
Unfollow Candy P.
Share Review
Report Review

Delivery was on the day I scheduled and the ice cream is good.

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Jack S.
Unfollow Jack S.
Share Review
Report Review

Sent black and white cookies to my son in college for Valentine's Day. He loved them! They arrived exactly on time as promised.

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Kathleen V.
Unfollow Kathleen V.
Share Review
Report Review

My sister loved the cookies
February 17, 2020

My sister loved the cookies. Delivered as promised.

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Nathan M.
Unfollow Nathan M.
Share Review
Report Review

Recipient loved the product and product
February 17, 2020

Recipient loved the product and product arrived on time

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Jane W.
Unfollow Jane W.
Share Review
Report Review

This turned out to be a huge success
February 17, 2020

This turned out to be a huge success. I sent the assorted valentine cupcakes to a friend of mine who runs a rescue, but not just an ordinary one, this one also caters to dogs that are disabled or sick and need care way above the normal. She and her husband just adored the cupcakes and said with a laugh, we could live off these because they are the most delicious ones we have ever had. This is the first time ordering from you, but will not be the last. These treats made their day and made them so happy! That makes me elated and they really started telling me about the moistness of the cake, the great taste of frosting, in fact, said it was perfect in every way. They also loved the decorations and this was a perfect day for them because this just topped off a great Valentine's day. If you are looking for a great surprise for any occasion, use this company. You will be so happy that you did. Also, delivery was prompt and received in great condition. If you want to make someone feel special, just call Goldbelly, they will fit any need. Thank you, V. Mitchell

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Ellen V.
Unfollow Ellen V.
Share Review
Report Review

Delivery, flavor and appearance were all perfect! So impressed with this cake!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Lance L.
Unfollow Lance L.
Share Review
Report Review

The Hot lips sugar cookies wee a hit!
February 17, 2020

The Hot lips sugar cookies wee a hit! Delicious and fresh! Great variety with the sprinkles and toppings

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Allison B.
Unfollow Allison B.
Share Review
Report Review

Quality of the food was excellent
February 17, 2020

Quality of the food was excellent. Great packaging

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow FNP F.
Unfollow FNP F.
Share Review
Report Review

Delivery was right on time along with
February 17, 2020

Delivery was right on time along with being fresh and delicious!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Jordyn G.
Unfollow Jordyn G.
Share Review
Report Review

The Brownies were so delicious
February 17, 2020

The Brownies were so delicious. I pre-ordered and they arrived right on time for Valentine's Day. Highly recommend!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow LaQueanya H.
Unfollow LaQueanya H.
Share Review
Report Review

I like that Goldbelly provides options,
February 17, 2020

I like that Goldbelly provides options, unfortunately They have no control over the quality of the food set by the vendor

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Matthew R.
Unfollow Matthew R.
Share Review
Report Review

Everything came on time, food looked great and well packaged.

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Sharon B.
Unfollow Sharon B.
Share Review
Report Review

It was a pretty cake
The cake was ok but Publix is better

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Joseph F.
Unfollow Joseph F.
Share Review
Report Review

Tracking was amazingEasy to orderMy
February 17, 2020

Tracking was amazing
Easy to order
My son reports pies were the best

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
Follow Dan L.
Unfollow Dan L.
Share Review
Report Review

The donuts arrived
March 18, 2020

The donuts arrived. That's really all that went well. Actually that wasn't even good. They arrived very late in the day. NOT donut time. So realistically, these became three day old donuts by the time I ate them. Two day isn't awful. One day is much better.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
Follow Donald D.
Unfollow Donald D.
Share Review
Report Review

Husband was not impressed with the hot dogs! Paid way to much for them.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Virginia
3 reviews
0 helpful votes
Follow Sylvia M.
Unfollow Sylvia M.
Share Review
Report Review

The hot dogs were great, just like I
February 17, 2020

The hot dogs were great, just like I heard they were!

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
Follow Suzette M.
Unfollow Suzette M.
Share Review
Report Review

The food was amazing! The presentation was very well put together and cared for. Great job.

Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
Follow Tina T.
Unfollow Tina T.
Share Review
Report Review

Above all, the service, of the food
February 17, 2020

Above all, the service, of the food being able to be delivered

Date of experience: February 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States