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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Taste, delivery time, prompt service
February 18, 2020

Taste, delivery time, prompt service. Everyone loved it.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Everything went great, this is the 2nd
February 18, 2020

Everything went great, this is the 2nd cake I have ordered and everyone loves them! The cake was on time, package great and taste outstanding! Thank you!

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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This was my second order from Santa Barbara Stone Crab Co. What a treat it was. The crab was really fresh and the mustard sauce delicious so I look forward to ordering again.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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They were delivered fresh and my
February 18, 2020

They were delivered fresh and my grandchildren loved the X and O said they were the best they had

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Easy to order
February 18, 2020

Easy to order. Like the selections. Good service. Great food.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Everything
February 18, 2020

Everything. Delivery was on time and the items were delicious.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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The best steak I have ever eaten
February 18, 2020

The best steak I have ever eaten. My husband likes his steak medium well, and it was still very tender. Excellent!

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Shipping was surprisingly good
February 18, 2020

Shipping was surprisingly good. Product was in dry ice and arrived frozen solid despite traveling thousands of miles.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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The package arrived on time and the cakes were amazing.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Cheesecake bought for Valentine's Day arrived on Thursday before packed very nice
And on time but unfortunately the crust had a very unusual taste my family and myself could not eat it and there was something definitely not right
So nothing went well

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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The banana pudding went well with our Valentine's Day dinner.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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The delivery was just as promised
February 18, 2020

The delivery was just as promised. Thank you for bringing me back to my home town. I will be ordering again.
Thanks again,
Pam Westbrook

Date of experience: February 18, 2020
Virginia
3 reviews
0 helpful votes
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Nice packing, nice interface for ordering, great food.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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My daughter and son in law said the food was amazing! Thank you so much! Goldbelly helps me to help my daughter and family, who are 1000 miles away, have some special meals and downtime from cooking!

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Start to finish the product order and delivery went well.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Prompt service
March 19, 2020

Prompt service. The cake was good but not great. We have had a lot better coconut cakes for 35$ than this one for $100.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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It arrived in perfect condition and my
February 18, 2020

It arrived in perfect condition and my son and daughter in law said it was the best cake they had ever had

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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It was like I was eating in the restaurant. Superb.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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My cake arrived in perfect condition and on time just as promised.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Everything
February 18, 2020

Everything. Very smooth experience and the food was delicious.

Date of experience: February 18, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States