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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Beautiful packaging, freshness, and timeliness of delivery are spot on!
Excellent product. Timely delivery and well packaged
It was a gift but I heard that they loved the cookies. I like your options online.
Display was great, cup cakes tasted awesome, and the frosting was perfect. Really enjoyed this gift for my wife.
The recipients received their food on time and it was in great shape. Your packaging worked well, and the food was delicious.
Everything! It was easy to order, arrived on time and was really enjoyed by my family!
IT WAS AWESOME. CAME IN TIME SO I COULD SURPRISE MY WIFE. LOVED IT. REMINDED HER OF OUR STAY IN CHICAGO.
The best pastrami I have ever had! I highly recommend this deal! We got 8 sandwiches out of it.
Perfectly packed and arrived on the date I requested
Delivered on time in great packaging. Beautiful cake that was delicious.
Beautiful decorations. Great tasting cake, both chocolate and vanilla!
The pizza was absolutely delicious! It was my first REAL deep dish and it did not disappoint.
The cookie was pretty amazing too.
Those cupcakes were almost too beautiful to eat. I sent them to my Mom and her caregivers. They were so thrilled. They also tasted great.
Pastrami was extremely tender and juicy! Flavor was delicious
Ease of shopping, good product selection, delivered on time and tasted great!
I placed my order and it arrived in LA two days later! The process was very easy for me. The service was excellent.
Delivery was on time as expected, food was better than expected.
It arrived on time. That's important when your trusting a Company.
Can receive products that otherwise can not get locally, I appreciate the service
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

