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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything went great
February 20, 2020

Everything went great. The delivery came as expected; the food was expertly packed and had a great presentation! It was also delicious and we enjoyed our Valentine's Day meal. Well done, goldbelly!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Order was received on time and in great condition! Everything was still cold.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Everything was amazing! The order came packaged perfectly; meat still slightly frozen. Hands down the best Pastrami sandwich I have ever eaten (aside from at the deli). I wouldn't hesitate to order it again!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Goldbelly was able to deliver the greatest cake in the world to my house. I love it so much I've ordered two more for my wedding

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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I had a question and customer service
February 20, 2020

I had a question and customer service was awesome! Josh was the best!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Easy to use interface, shipment arrived on time, well packed, in great condition and fresh.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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It was an amazing product and got here
February 20, 2020

It was an amazing product and got here on the day it was scheduled

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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We use to go into Raffetto's NYC store
February 20, 2020

We use to go into Raffetto's NYC store to buy their ravioli and now we are back in the LOOP! MANY THANKS!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Packaging and Shipping was fantastic
February 20, 2020

Packaging and Shipping was fantastic. It's shipped quickly. It was delicious.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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They were the most delicious cookies
February 20, 2020

They were the most delicious cookies I've ever had!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Everything
February 20, 2020

Everything. Shipped when it said it would ship. And was delivered when it said it would be delivered.

From now on, I will be using Goldbelly when I'm deployed to send treats to my wife.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Goldbelly staff were quick to respond and resolve a product issue to my complete
Satisfaction.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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The pastries are delicious, easy to order, it made on time. Excellent!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Arrived perfectly
February 19, 2020

Arrived perfectly. Prompt delivery. Cheesecake is incredibly yummy!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Was a cool experience
February 19, 2020

Was a cool experience. The Phillies were good for being shipped from 100s of miles away. Can't wait to try them fresh!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
February 19, 2020

Everything was perfect. The shipping, timeliness and pizza.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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It was perfect - from order, delivery,
February 19, 2020

It was perfect - from order, delivery, and consumption! More than we had even hoped for after having eaten at the actual restaurant! Plan on doing this same thing again - cioppino and crab cakes! Thanks for the memories!

Date of experience: February 19, 2020
Virginia
2 reviews
0 helpful votes
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My daughter said the crust was delicious, but she was expecting more spices and less fruit filling. She said it was not like the mince meat pies she had while living in England. It was good and her other guests ate it and ask what kind of pie it was, many thought it was a chutney type pie. So, I will head back to England for the next pie. Sorry, I know from the prior reviews you will not lack for customers.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Arrived on time! I added an egg wash to the raw lobster pot pie dough before placing in the oven. They baked beautifully and tasted home made. My Valentine LOVED them. Excellent purchase from start to finish.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Everything went well
March 20, 2020

Everything went well. I placed the order and it was delivered cold and fresh the following day. And it was excellent!

Date of experience: February 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States