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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everyone liked the cakes and they were delivered on time.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Arrived when expected
February 25, 2020

Arrived when expected. Didn't disappoint. Were out of this World!

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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The food was fresh and delivered earlier than promised.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
February 25, 2020

Arrived on time. Well packed. Very tasty. He loved it. Great gift!

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Service was amazing! Quick, and I liked that I could track the package.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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The delivery updated constantly and arrived exactly when we expected it. Also the cake (jiggly cheesecake) is delicious. Would definitely order again.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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I ordered from Dangerously Delicious Pies and Killer Brownies... WOW! Both are incredible! The food arrived exactly on time and it was incredibly delicous!

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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These were awesome! Came when expected and in perfect edible condition. Will be purchasing these again'

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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All went well with this order
February 25, 2020

All went well with this order. I had tried to order from another comany on this site and it said it couldn't be delivered until april. My parents loved the pies.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery and food still
February 25, 2020

Prompt delivery and food still frozen!
(Also my grandchildren's favorite cake!)

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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This is the 4th time I have ordered the sprinkle cake from Carlos's Bakery. Never disappoints. This time I had it delivered all the way to Colorado. (The other 3 times I had delivered to Pennsylvania). It was just as fresh and delicious as it had been before.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Arrived on time Packaged perfectly
February 25, 2020

Arrived on time
Packaged perfectly
Absolutely delicious

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Quick delivery
February 25, 2020

Quick delivery. My husband is obsessed with this gem. He swears it is the best cheesecake ever!

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Package came quickly, food delivered was excellent!

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Delivered as scheduled and food was cold and fresh.

Date of experience: February 24, 2020
Virginia
2 reviews
0 helpful votes
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Excellent service
February 24, 2020

Excellent service. Had to move the delivery due to unexpected travel. Customer service was fast and responsive. Moved the delivery a week later. Everything arrived in good shape.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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It was pretty painless
February 24, 2020

It was pretty painless. Shipping took a minute but the ordered items were delicious and we'll definitely be using this service again.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Everything from ordering, to delivery & most of all taste was excellent.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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First box I received was packaged well
February 24, 2020

First box I received was packaged well. Came cold and nothing was damaged. Stan's donut cookies had a variety and it was a total of 12 cookies. So good. Shipped quickly.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Ordering, delivery time as promised, packaging and delicious.

Date of experience: February 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States