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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everyone liked the cakes and they were delivered on time.
Arrived when expected. Didn't disappoint. Were out of this World!
The food was fresh and delivered earlier than promised.
I ordered from Dangerously Delicious Pies and Killer Brownies... WOW! Both are incredible! The food arrived exactly on time and it was incredibly delicous!
These were awesome! Came when expected and in perfect edible condition. Will be purchasing these again'
All went well with this order. I had tried to order from another comany on this site and it said it couldn't be delivered until april. My parents loved the pies.
Prompt delivery and food still frozen!
(Also my grandchildren's favorite cake!)
This is the 4th time I have ordered the sprinkle cake from Carlos's Bakery. Never disappoints. This time I had it delivered all the way to Colorado. (The other 3 times I had delivered to Pennsylvania). It was just as fresh and delicious as it had been before.
Arrived on time
Packaged perfectly
Absolutely delicious
Quick delivery. My husband is obsessed with this gem. He swears it is the best cheesecake ever!
Package came quickly, food delivered was excellent!
Delivered as scheduled and food was cold and fresh.
Excellent service. Had to move the delivery due to unexpected travel. Customer service was fast and responsive. Moved the delivery a week later. Everything arrived in good shape.
It was pretty painless. Shipping took a minute but the ordered items were delicious and we'll definitely be using this service again.
First box I received was packaged well. Came cold and nothing was damaged. Stan's donut cookies had a variety and it was a total of 12 cookies. So good. Shipped quickly.
Ordering, delivery time as promised, packaging and delicious.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

