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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Cindt H.
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Super fast! Cake was there in less than 24 hours. Granted. We are local to the bakery, but still...

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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The first brisket got lost, so you sent us another one.
Everything went perfectly. We will be ordering again.

Date of experience: February 25, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time
February 25, 2020

Delivered on time... cheesecake was still very cold and was excellent.!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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PackagingDefinitely bullet proof
February 25, 2020

Packaging
Definitely bullet proof.
Delivery time Excellent
Product Excellent

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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I live in West Palm Beach, FL and I ordered ice cream from Crank & Boom in Lexington, Ky. Six pints were delivered in a dry ice cooler on the exact day promised and the ice cream tastes just as good as when I was actually there at the ice cream shop. I will order again!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Easy ordering and quick delivery on a
February 25, 2020

Easy ordering and quick delivery on a tasty purchase!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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What an amazing meal! My lobster roll kit for two arrived in time for lunch at work. It didn't look like it would be enough but boy was I glad to be wrong! The lobster tasted so fresh, soft and sweet. It was packaged well and included detailed instructions for assembly. FedEx notification to track the shipment was also very helpful.

Date of experience: February 25, 2020
New York
1 review
0 helpful votes
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Tverthing if i had a lot of money i
February 25, 2020

Tverthing if i had a lot of money i would buy all the cake the girl that took my order waas great you sshould give a rais
Joeph pasquale

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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The request came in a very timely manner and the flavor was just what I was hoping for.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Those sandwiches were perfectly packaged. Sent some to my daughter as well, and they raved about them.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Everything went well
February 25, 2020

Everything went well... as usual! This purchase was a gift and they just raved about it

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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The food was delivered well packaged cool fresh and delicious. We enjoyed experiencing the muffle lettuce sandwich from New Orleans

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Arrived when promised
February 25, 2020

Arrived when promised. Packaging was so cleaver delivering a delicate cake that shipped in perfect condition. Delicious cake layers and the icing, just don't get me started. German Chocolate frosting, I could eat a bowl of it.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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The gift I sent included 6 items
February 25, 2020

The gift I sent included 6 items. Upon hearing from the recipient (my sister), 4 items arrived as ordered. 1 item was not correct and 1 item was completely missing. She tried 3 of items, enjoying 2 of them, including the 1 item that was incorrectly shipped.

Date of experience: February 24, 2020
Virginia
3 reviews
0 helpful votes
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Items are fabulously good and received in timely manner.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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The cake slices arrived fresh, in one
February 25, 2020

The cake slices arrived fresh, in one piece and on time

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
Follow Debra N.
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I was very delighted and pleased with the service. I will definitely use Goldbelly again and have spread the word how good the experience was. I really appreciated the great communication via email to keep me updated on the delivery.

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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Delivered on timeThe recipient told me
February 25, 2020

Delivered on time
The recipient told me the mini cheesecakes were delicious

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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They tasted ok
March 26, 2020

They tasted ok. Expected more for the money. 12 cookies@ $45

Date of experience: February 24, 2020
Virginia
1 review
0 helpful votes
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The cake arrived, very well packed, and frozen - my wife loved the rainbow colors!

Date of experience: February 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States