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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The food was perfect
February 25, 2020

The food was perfect. It was a gift for a friend who doesn't get home as often as he would like and he was very excited to have a taste of home delivered.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Ability to modify delivery when unexpected problem happened.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Packaging was excellent
February 25, 2020

Packaging was excellent. Food arrived cold and cold packs were still frozen.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Very friendly and helpful, They went
February 25, 2020

Very friendly and helpful, They went above and beyond

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and with dry ice still intact. The product itself was pretty tasty

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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The package arrived on time and was just what I expected.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Easy purchase, delivery was always on time, and good product.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Everyone liked the pizza
February 25, 2020

Everyone liked the pizza. The cake didn't make it on time. It was delivered a day late. We had some and it was very good.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, quality of food
February 25, 2020

Delivery was on time, quality of food product was awesome!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Timely delivery- food fresh and in
February 25, 2020

Timely delivery- food fresh and in excellent condition, delicious!

Date of experience: February 25, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was on time (early actually!),
February 25, 2020

Delivery was on time (early actually!), the cake was delicious and the whole office loved it

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
February 25, 2020

Delivered on time. I had a question which was answered promptly.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Arrived a day ahead of schedule, in perfect condition. Was so good. Everyone really enjoyed.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Nice sale and shipping discount
February 25, 2020

Nice sale and shipping discount. Food tasted great.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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What a fun concept! We enjoyed Chicago Hot Dog night when our box was delivered and it was great. The food was well packaged and fresh.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Very efficient, received product quickly. Cookies were just as promised/advertised. Fresh and delicious.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
February 25, 2020

Delivered on time.
Incredible packaging.
Great selections!
Will definitely be back, real soon!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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I ordered Imos pizza for my son who now lives in Kentucky. He loves Imos and when he comes home we always have to go there. He was really surprised when he got the box from Imos for his birthday. He loved it! It was even delivered a day before expected.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Ordered a king cake from Gambino's Bakery. We just cut into it today - it's delicious - fresh as if we bought it directly from the bakery. Happy Mardi Gras!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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The ice cream showed up just in time for my event, the ice cream was amazing.

Date of experience: February 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States