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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shipped on time; quality was exactly how it was expected; good communication

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Recipient delighted with product which came when expected. Plus, when I ordered online, I somehow received confirmation of duplicate orders. Your team promptly solved the problem.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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All went well
February 26, 2020

All went well. I already filled out a survey. Thank you for your usual good service!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Everything! I didn't have any issues gifting the monthly cookie subscription.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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I had a problem with my order and they were on it right away. I appreciated it and will use this site again

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Everything! Quick shipping, well packed
February 26, 2020

Everything! Quick shipping, well packed. Amazing meatballs!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Fast delivery
February 26, 2020

Fast delivery. The bagels and bialys were very fresh. The bagels especially were big and tasty, just like I had when I lived in New York.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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After the initial delivery, all was well. I received good and prompt support when my initial delivery did not go so well. They also gave me an extra month which was very nice.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Excellent choices of delicacies from across the country. Delivery is fast and EVERYTHING is fresh and sturdily packed

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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My order was a gift and they love the bacon. It arrives promptly and is a good assortment.

Date of experience: February 25, 2020
Virginia
2 reviews
0 helpful votes
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Everything customer service, delivery
February 26, 2020

Everything customer service, delivery of product, and quality of product!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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The delivery time, the packaging, the
February 25, 2020

The delivery time, the packaging, the taste! It was awesome!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Fast delivery, food showed up still cold. Easy ordering.

Date of experience: February 25, 2020
Virginia
2 reviews
0 helpful votes
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My king cakes were moist, delicious and
February 25, 2020

My king cakes were moist, delicious and in perfect shape when delivered

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
February 25, 2020

Delivery on time. Office staff devoured entire pudding! TY

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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They were just as I expected and were
February 25, 2020

They were just as I expected and were packaged great

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Interesting food selection and great customer service.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Items were delivered on the day specified (3 days after my order!) and were still frozen solid. This is my 2nd order from Panbury. The hand pies are wonderfully tasty, well seasoned fillings and great pastry.

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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Everything went very well
February 25, 2020

Everything went very well. Ordering was easy. Packing was great, and the food was awesome!

Date of experience: February 25, 2020
Virginia
1 review
0 helpful votes
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From the Ease of finding the item on the website to delivery was superb!

Date of experience: February 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States