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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Easy ordering, timely delivery, happy gift recipient!

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery on designated date. Quality of product

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, great product,
March 2, 2020

Delivery on time, great product, consistent communication

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
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Delivery smooth cake moist and delicious when it arrived

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
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The butter cake from blue owl, and the chicken pot pie both I would definitely reorder.
The dangerously Delicious pie that I just received, that I ordered two months ago, was extremely disappointing. I was really hoping that this was going to be a high-quality gourmet steak pot pie. This was absolutely made by an amateur with Rolfe clumps of flour in the bottom of the pie on top of the bottom crust, I'm assuming they did that to thicken The pie as it bakes, instead of mixing it with in the pie and the beef itself while cooking. I would never purchase anything from this company again..

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
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Package arrived when it was supposed to and the product was very fresh.

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
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I live in Mass, raised in New Orleans so I wanted everyone to have a taste of Mardi Gras. WOW. Everyone loved it. What went well was the it got here on time for my party that same day. Just amazing

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
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Great customer service
March 2, 2020

Great customer service. Our order arrived with the wrong items and it was fixed quickly and correctly and with no hassle.

Date of experience: March 2, 2020
Virginia
2 reviews
0 helpful votes
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Ordering was easy and I was able to pick the date for delivery without a flaw. My Dad lives in Florida and loves seafood. He was delighted with the gift pack

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
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The package arrived safely, on time, and In good condition.

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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She was able to keep in freezer to use for a family party Saturday! She called and got info.

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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The ordering and delivery went very well. Nice to be able to track the product.

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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I had a hard time with ordering
April 1, 2020

I had a hard time with ordering.
It doubled my order and wouldn't let me reduce the amount.
Finally, I reordered. I thought I ordered a mixture of bagels, but got all plain.
I was disappointed.

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Everything! My son and his family
March 2, 2020

Everything! My son and his family enjoyed his birthday surprise and said they personally will be ordering from you in the near future

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering through the website. Ability to track package. Came on time and in perfect condition! Also your products are outstanding.

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the cake was spectacular!

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Delivery time, packaging,
March 2, 2020

Delivery time, packaging, instructions,
Delicious cake

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was when it was requested and you kept all posted of delivery

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Received in timely manner
March 31, 2020

Received in timely manner. Have not taken opportunity to eat one for a taste opinion. Appeared to be fresh when arrived. Refrigerated 1 pk froze other 3

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Croissants were wonderful
March 31, 2020

Croissants were wonderful.
Shipped on time as promised...

Date of experience: March 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States