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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The entire purchase transaction
March 1, 2020

The entire purchase transaction. It was great, very polite and professional.

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Product was great, well packed and came when it was scheduled.

Date of experience: March 1, 2020
Virginia
3 reviews
0 helpful votes
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Quality of food
March 1, 2020

Quality of food. Timing of delivery. Easy ordering. Easy navigation of website.

Date of experience: March 1, 2020
Virginia
2 reviews
0 helpful votes
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The timely order and the great taste - best ice cream sandwich ever

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Convenient online, speedy delivery, discount points accumulated. I really like all those!

Date of experience: March 1, 2020
Virginia
4 reviews
0 helpful votes
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From ordering to the ice cream arriving everything went perfect and the only thing I wasn't aware of was that I had to be home to sign for the package and show ID

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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My order was great except for missing a dozen pumpernickel raisin. That was rectified by Tatiana at Goldbelly.

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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All good, easy ordering, timely
March 1, 2020

All good, easy ordering, timely delivery, perfectly packaged!

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the package was still cold where it needed to be for a perishable food item.

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Great packing! Speedy delivery, and of course great food selection! Made me look great!

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Everything! This cake is awesome! It was moist and delivered on time.

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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It was a gift
March 1, 2020

It was a gift. They used to live in Bellevue. Now in Texas
No Dungeness in Texas. They were suprised

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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The ordering process was easy and I think it came a day earlier which was great.

Date of experience: March 1, 2020
Virginia
2 reviews
0 helpful votes
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Everything
March 1, 2020

Everything. From registration to payment all wen smoothly.

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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Timely delivery, product was amazing and arrived in perfect condition!

Date of experience: March 1, 2020
Virginia
1 review
0 helpful votes
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When the cake was received it was still frozen and they said it tasted amazing!

Date of experience: February 29, 2020
Virginia
1 review
0 helpful votes
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The sandwiches were the best I've ever had. Unbelievable taste combination with everything involved. Sandwiches stay good well over a week in refrigerator.

Date of experience: February 29, 2020
Virginia
1 review
0 helpful votes
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Quick ship
February 29, 2020

Quick ship... Everything was perfect. Grandson loved it.

Date of experience: February 29, 2020
Virginia
1 review
0 helpful votes
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Ordering and delivery was easy but I received the cakes one day earlier than expected. However, the updates on delivery was helpful.

Date of experience: February 28, 2020
Virginia
1 review
0 helpful votes
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Delivery went well
February 28, 2020

Delivery went well. Items stayed fresh in the fridge until I could deliver them.

Date of experience: February 28, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States