Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Laura V.
Unfollow Laura V.
Share Review
Report Review

Easy to order, clear tracking
March 2, 2020

Easy to order, clear tracking information and fast delivery!

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Rick M.
Unfollow Rick M.
Share Review
Report Review

Delivery was complete and correct
March 2, 2020

Delivery was complete and correct. Perishables were packed well with consideration given to that fact they were refrigerated items.

Date of experience: March 2, 2020
Virginia
2 reviews
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

Very quick delivery and the products were excellent

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

Both Orders came exactly on time and were gifts that the recipient loved!

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Kim K.
Unfollow Kim K.
Share Review
Report Review

The cakes were delivered in a timely way and were delicious!

Date of experience: March 2, 2020
Virginia
2 reviews
0 helpful votes
Follow Ashleigh F.
Unfollow Ashleigh F.
Share Review
Report Review

Delivered on time, fabulous packaging and yummy product.

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Sarah F.
Unfollow Sarah F.
Share Review
Report Review

Great product and quick delivery
March 2, 2020

Great product and quick delivery. Was well packed. Always enjoy the Gambino's king cake. The cream cheese flavor was excellent!

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Megan K.
Unfollow Megan K.
Share Review
Report Review

It was easy to order and the shipping was seamless. The cake was delicious and beautiful! It came with instructions on how to defrost and serve which was so helpful because I was not serving it until 2 days after it arrived. This really made my daughter's birthday party special!

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Regina F.
Unfollow Regina F.
Share Review
Report Review

Food recs were good
March 2, 2020

Food recs were good. Would be helpful if you had foods for occasions. In this instance it was condolences for a death in the family.

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Alyssa M.
Unfollow Alyssa M.
Share Review
Report Review

Delivery arrived before stated estimated date. Recipients enjoyed the cookies. Easy to follow directions.

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Elwood B.
Unfollow Elwood B.
Share Review
Report Review

Delivered on time with great packaging and an excellent product.

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Benjamin P.
Unfollow Benjamin P.
Share Review
Report Review

Everything
March 2, 2020

Everything. I was able to flawlessly add an item the day after the order was placed.

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Gloria B.
Unfollow Gloria B.
Share Review
Report Review

Placed my order (first timer) for Gino's East and Goldbelly took care of the delivery.
It was fast and easy. The only problem I have is my grandchildren are ready for
Me to do it again (haha). The service was perfect. I plan to use Goldbelly again.

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow DEBORAH K.
Unfollow DEBORAH K.
Share Review
Report Review

THE whoopie pies were very good but much to small, They looked a lot bigger in the pictures

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Milagros B.
Unfollow Milagros B.
Share Review
Report Review

Easy to use and please order and track order right up to delivery.

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow MaryAnn C.
Unfollow MaryAnn C.
Share Review
Report Review

Great packing
March 2, 2020

Great packing. Although the product did not nearly love up to the hype. The pizza
Arrived well packaged and frozen.

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Share Review
Report Review

Delivery was as promised
March 2, 2020

Delivery was as promised. And every item was delicious

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Ethan Y.
Unfollow Ethan Y.
Share Review
Report Review

Very good food
March 2, 2020

Very good food. Nice to have a choice of delivery dates

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Timothy S.
Unfollow Timothy S.
Share Review
Report Review

Love this Detroit pizza, thick delicious crust, the right amount of cheese. There sauce is perfect!
Comfort food at its best!

Date of experience: March 2, 2020
Virginia
1 review
0 helpful votes
Follow Pam N.
Unfollow Pam N.
Share Review
Report Review

Pizza was perfect Just how I remember My Pi when it was in Golden Valley, MN.
Even how it was packed as perfect as we were able to use the pizza boards and the foil to send every one home with a couple leftover pieces.

Thanks for bringing back a great memory!

Date of experience: March 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States