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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Product came fresh and undamaged (cookies were intact and not crushed). Order was delivered on time

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Thanks for taking care of my issues before. Great customer service.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
March 3, 2020

Arrived on time. Condition was perfect. Tasted fabulous!

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Great communication in updating me about order status.

Date of experience: March 3, 2020
Virginia
2 reviews
0 helpful votes
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We are very pleased
March 3, 2020

We are very pleased. We were kept updated on the delivery times and the package was delivered as noted. The cakes were very fresh and tasted just as we remembered. We will order again.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Sent as a gift and the friend was
March 3, 2020

Sent as a gift and the friend was absolutely shocked and grateful that we sent her a regional favorite so far away

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Easy to order
March 3, 2020

Easy to order. Easy to pay. Arrived on schedule. Problem free transaction.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Everything went like a charm
March 3, 2020

Everything went like a charm. What a treat. Totally an amazing experience-King Cake

Date of experience: March 3, 2020
Virginia
2 reviews
0 helpful votes
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The sandwiches were delicious
March 3, 2020

The sandwiches were delicious. They arrived on time. My husband and I enjoyed them. He had never heard of the muffaletta sandwich or the history behind it. It was a fun way to celebrate Mardi gras without being in NOLA

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Delivered when scheduled
March 3, 2020

Delivered when scheduled. Packaged well, was frozen when we opened box. We had different kinds of gumbo from Herbert's meats. I was delicious.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Everything, very easy to order food arrived on time and packaged very well.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Delivery right on time! Ordered Treats for my son's birthday sent to college. He loves real NYC bagels and black&whites. Super treat for his day while studying for midterms. Will definitely use your services again!

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Everything went well from visiting the site to ordering.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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East website to manage and great selection. Fast shipping and great packing! Delicious fresh food

Date of experience: March 3, 2020
Finland
6 reviews
3 helpful votes
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Amazing
March 5, 2020

We have ordered Ice Cream Cake for the B-day. Everyone enjoyed it a lot! A very tasty, beautiful and amazing dessert! Thank you!

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
March 3, 2020

Arrived on time. So much fun to give food from New Orleans on Fat Tuesday for a birthday surprise. Unique and wonderful

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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This was our first time ordering we had the Muffalleta it was delicious and super cool to get something you could only find in New Orleans

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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My bagel flavor garlic was great
April 2, 2020

My bagel flavor garlic was great. Cinnamon raisin we didn't taste enough cinnamon was just more plain in flavor.
My bagels came in just a box with no ice pack. Was disappointed for the price to have plain tasting bagel. Wanted the taste of home didn't happen.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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This order went very well
March 3, 2020

This order went very well. My first order was not very good since when I received the order of bagels there were some developing mold on them. I assume moist conditions on shipping. I was hesitant on ordering the second time and went with another business. Very pleased on this one.

Date of experience: March 3, 2020
Virginia
1 review
1 helpful vote
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Easy to order
March 3, 2020

Easy to order. Food was good. I was informed during the whole process.

Date of experience: March 3, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States