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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ease of ordering, rapid delivery, no problems and delicious cheesecake!

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Everything was good, delivery on time and still frozen.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Items shipped and arrive on time;
March 4, 2020

Items shipped and arrive on time; recipients happy with products

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Everything
March 4, 2020

Everything. Very easy to order, and my order arrived when expected.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the cheese cake was absolutely delicious.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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We ordered the crumb cake that was from my mother-in-law's home town. Perfect.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Delivery was easy and fast! Great
March 4, 2020

Delivery was easy and fast!
Great service and delicious cake!

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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It was delicious and liked by our families as we purchased two different ones.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Deliveries were packaged well, everything tasted fantastic, and purchasing was super easy.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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It was well packed
March 3, 2020

It was well packed. Still frozen. Perfect timing for my daughters birthday

Date of experience: March 3, 2020
Virginia
3 reviews
0 helpful votes
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Cake was shipped exactly on time and was delicious.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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It arrived on time and since it was a gift I didn't taste it.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Jim's Philly is damned good eating. And it was delivered as promised, on time.

Date of experience: March 3, 2020
Virginia
3 reviews
0 helpful votes
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They delivered on time and oh boy those brownies were exceptional!

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
Follow Christine C.
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First, quality of product
Second, packed with great care arrived perfect.
Third, prompt delivery

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Ordered macrons for friend's birthday. User-friendly ordering process; timely updates; arrived on time; recipient raved about them.

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Delivered ahead Of schedule, packed very well with dry ice!

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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The delivery was right on time and it truly was my Jimmy Buff's!

Best thing I didn't have to get in the car and drive! Loved it!

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Everything! From decisions to delivery to delicious! Thank you Goldbelly for making our daughter's 13th birthday perfect with an amazing vegan cake!

Date of experience: March 3, 2020
Virginia
1 review
0 helpful votes
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Very well, there was a very small issue with the sugar (green) but I made it work.

Date of experience: March 3, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States