Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Joyce J.
Unfollow Joyce J.
Share Review
Report Review

Ordering was easy and service was
March 5, 2020

Ordering was easy and service was perfect!
Very pleased with results

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Delivery was timely and product quality was excellent.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Henry R.
Unfollow Henry R.
Share Review
Report Review

Everything went well
March 5, 2020

Everything went well... the delivery... the items were fresh... and it put a smile on our face!

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Yvonne C.
Unfollow Yvonne C.
Share Review
Report Review

Everything was perfect! Packed nicely, exactly what I ordered and on time! I'll be recommending and ordering again!

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Barbara K.
Unfollow Barbara K.
Share Review
Report Review

Easy to order
March 5, 2020

Easy to order. Delivered fresh and in great shape.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Tabby N.
Unfollow Tabby N.
Share Review
Report Review

It was shipped and delivered when
March 5, 2020

It was shipped and delivered when expected, the packing was great and arrived flawless

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Marcy M.
Unfollow Marcy M.
Share Review
Report Review

The rep who tried to solve all the tech problems at gold belly was awesome.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Marty H.
Unfollow Marty H.
Share Review
Report Review

Recipient was pleased
March 5, 2020

Recipient was pleased. I've ordered several times fir myself and have been very satisfied.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Kaity B.
Unfollow Kaity B.
Share Review
Report Review

I love the site! I love being able to get Walters at home. I recommend the site to everyone! Everything always goes smoothly. Comes on time... appropriate updates... and quality food that is packaged with care.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Maureen M.
Unfollow Maureen M.
Share Review
Report Review

Everything
March 4, 2020

Everything. From the checkout, to delivery it was a great experience

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Jesse R.
Unfollow Jesse R.
Share Review
Report Review

The oysters were great, came in exactly on time, price was great! Nothing negative to say whatsoever

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

Everything
March 4, 2020

Everything. My daughter was very happy with her birthday cake.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Mary T.
Unfollow Mary T.
Share Review
Report Review

Everything was perfect
March 4, 2020

Everything was perfect. The cake was moist and the rose frosting was untouched by the shipping!

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Koreen P.
Unfollow Koreen P.
Share Review
Report Review

The cannoli shells tasted like they were fried in old oil. They left a bitter after taste and needed to be discarded. Considering the amount that I paid for the items and the cost of shipping... almost $100... I would have expected a better quality cannoli.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Teressa c.
Unfollow Teressa c.
Share Review
Report Review

I appreciate that the product arrived on time. 10* service!

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Ceri M.
Unfollow Ceri M.
Share Review
Report Review

Amazing food! Everything arrived still frozen and super fast shipping

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Nina M.
Unfollow Nina M.
Share Review
Report Review

Lobster was wonderful! Shipping was fast, packaged perfectly.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Kristopher P.
Unfollow Kristopher P.
Share Review
Report Review

Customer service, delivery, and the food. Everything was excellent

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Nancy M.
Unfollow Nancy M.
Share Review
Report Review

Ordering was easy
March 4, 2020

Ordering was easy. Paid for expedited delivery and it was delivered as promised.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
Follow Margaret M.
Unfollow Margaret M.
Share Review
Report Review

Everything was amazing from ordering, shipping to delivery. Less than 24hrs and my aunt received the crab she's been craving

Date of experience: March 4, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States