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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Best peach cookies ever! Love the cookie jar filled with cheddar pecan biscuits.
Issue was not resolved. I went to Carlo's bakery and searched for a strawberry shortcake cake and ended up on Goldbelly where I purchased a specialty cake from the well known name Junior's cheesecake bakery. The cake was great and out of this world. But when you buy a cake for a special occasion and a specific cake, you usually get that. The issue I have is the lack of concern in customer service in fixing the problem when I explained that I don't think that the cake that ordered is quite right. Specifically ordered a strawberry shortcake cheesecake. It was not pink, it did not look like a strawberry shortcake cake nor did it taste like one. When you order a cake for that amount of money it should be right. Their answer was matter of fact that it should have been pink icing and will offer you $15 off your next cake. Well. That is not the issue gold belly. My issue is that I paid 15 expedite fee for a strawberry shortcake cheesecake and they did not deliver that. They simply tried to offer me $ 15 coupons towards another cake. People, we know what these cakes cost. Customer service is everything.
I can go anywhere to get a darn cake.
Right on time did not have to worry. Fantastic meat with Goldbelly I know I have access to the best of the best. Thank you
The pizza was very delicious. I would order it again no problem.
It arrived on time, in great condition, and everything was delicious!
Packages came on time, food has been pretty good. The biscuits are a bit dense.
Everything. Also, consistently good customer service.
The perfect gift. Our son loves chocolate chip cookies and we were able to ship him some great ones for his birthday!
Order was perfect, on time and exactly as we expected. Thanks!
Product was delivered on time and quality was preserved.
Ordered things weeks in advance and it showed up the day of in plenty of time.
Easy to navigate and order on the web and fast shipping
Ordered Junior's Cheesecake which came quickly and still chilled and all in one piece plus really good!
Fast shipment; goods were packed excellent making the crumb cake so fresh.
The cake arrived with zero damage from shipping and tasted amazingly fresh.
The box arrived as stated. On time, the packaging for the perishable food was Excellent.
Delivered on time except UPS late in day. Everything tasted fresh
Amazing product in amazing packaging. Great experience.
Cake was delivered when asked, it was in perfect shape!
Ease of ordering and prompt delivery. The product was fresh and did not disappoint.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members