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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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The packaging and freshness just
March 9, 2020

The packaging and freshness just amazing n delicious

Date of experience: March 9, 2020
Virginia
2 reviews
0 helpful votes
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I ordered my food, you got my order right, and it arrived promptly.

Date of experience: March 9, 2020
Virginia
1 review
0 helpful votes
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Everything
March 9, 2020

Everything... Meghan in customer service was an angel... the delivery was date expected... most important... they absolutely loved the ice cream and the kids did science experiments with the dry ice... home run

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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Your site is easy to navigate and explore. And when I'm looking for something special to send someone, I have always found an idea even if I don't know ahead what I'm looking for. I used to order from your predecessor and was sorry to see them be acquired. But I have had good experience with Goldbelly. Thanks for the good service.

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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Great choices
March 9, 2020

Great choices. Fantastic quick delivery and it was free!

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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The fellas running the show are quite entertaining and informative. They helped me make the right choice of salmon I was looking for.

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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The Lobster roll was good but I expected the chips and corn to go with it...

Date of experience: March 8, 2020
Virginia
2 reviews
0 helpful votes
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Cookies were awesome
March 9, 2020

Cookies were awesome... I sent the bagels to my daughter and she raved over them. We used to live in upstate New York and would go to the city to get our bagels. I think it is the NYC water that makes them so good... they sure don't taste that good when we get them here...

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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I placed the order and two days later it arrived right on time! Thank you for helping me send a birthday cake to my son on the other side of the states!

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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Both orders arrived intact, fresh and when promised.

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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Shipping was early! Delicate cake
March 8, 2020

Shipping was early! Delicate cake arrived in perfect condition!

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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Easy ordering
March 8, 2020

Easy ordering. Shipment arrived as ordered and as scheduled

Date of experience: March 8, 2020
Virginia
2 reviews
0 helpful votes
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The crab cakes where excellent
April 7, 2020

The crab cakes where excellent. The brisket was good.

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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Great service
March 8, 2020

Great service. Good delivery and perfectly wonderful product!

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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The entire purchasing experience
March 8, 2020

The entire purchasing experience. Product was fabulous.

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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It came promptly and in excellent condition. Well packaged with plenty of ice packs.

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
Follow Vita G.
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We loved the cookies they were just as they showed in the picture even nicer
We would definitely buy again

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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These waffles were absolutely delicious. So fresh and they arrived ahead of schedule. The three sauces have very good flavor. They give you plenty of sauce for the number of waffles you get.

Date of experience: March 8, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious and amazing. I am thankful for this service that spotlights incredibly food throughout the country and gets it delivered fresh to Alaska!

Date of experience: March 7, 2020
Virginia
1 review
0 helpful votes
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It all went well
March 7, 2020

It all went well. My husband never thought he would like a meatball pizza, not even deep dish, but, he loved it. Keep up the good work.

Date of experience: March 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States