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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It is good to see you are still at it during this time. Shipping was timely and the recipients were thrilled.

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Always easy to find what I'm looking for. Easy ordering process.

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Everything
March 22, 2020

Everything. The ordering was easy, the deliver was fast, and the food was AMAZING! Perfect purchase.

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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The ordering was easy and the cake
April 21, 2020

The ordering was easy and the cake arrived on time!

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Delivered in time for St Pat's Day party that ended up a take-out due to COVID-19. Everybody loved the cake!

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and all contents were safely packaged

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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My order from Carousel Cakes was perfection. Arrived super fast and still frozen. Just in time for my wedding anniversary dinner

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, good communication, and recipient loved the gift.

Date of experience: March 22, 2020
Virginia
3 reviews
0 helpful votes
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The pastries arrived on time
March 22, 2020

The pastries arrived on time. They were delicious.

Date of experience: March 22, 2020
Virginia
2 reviews
0 helpful votes
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Shipped on term with perfect packaging... easy to use website

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Amazing quality food and great customer service. Will definitely order many more from Liebman's deli. I would love to visit Brooklyn soon to have in person!

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Great, may parents loved receiving the ice cream. Thank you!

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Even during an epidemic you guys still sent this package on time. Everything evolved so quickly that I wasn't expecting this to still be delivered. I appreciate the Goldbelly team for their efforts and am so sorry if anyone felt uncomfortable about still working/delivery packages.

Date of experience: March 22, 2020
Virginia
2 reviews
0 helpful votes
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Perfect delivery with serving instructions. Cake was delicious.

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Nicely delivered - individual wrapped means ready for freezer. Thank you!

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Everything! From delivery in perfect time to the amazing product!

Date of experience: March 22, 2020
Virginia
3 reviews
0 helpful votes
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Entire process was easy and we get to eat great things.

Date of experience: March 22, 2020
Virginia
2 reviews
0 helpful votes
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Everything: packing, delivery, communication, etc.

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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The cake arrived on time and was well packed and in great shape! I will order from Goldbelly again.

Date of experience: March 21, 2020
Virginia
1 review
0 helpful votes
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Easy to order online
March 21, 2020

Easy to order online. Delivery arrived as scheduled. Thank you.

Date of experience: March 21, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States