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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Fast delivery. Product was fresh and tasty as expected.
Variety of products and ease of creating an account and ordering.
Packaging and delivery was exceptional. Food is always great.
The help I received for my order and the way it was resolved.
I was in Seattle and purchased a Tshirt and and sweatshirt in XL. When I got home the Tshirt was a med. I ordered a new one online and sent a message stating why I had to order online. Your customer service was amazing and they sent me an XL tshirt free of charge.
Ordering was very easy (website easy to navigate). Shipping/tracking info was good.
Taste was as expected, heated up well, directions were excellent
I thought the dish was excellent as expected and that the prep. Directions were very good too.
Everything from shipping to delivered. That cake tasted great once it thawed. Just amazing. Would definitely order again..
The bagels were great. The Jerry's crab bombs were good. The crab soup was not good, weird consistency. The pretzels were so blah that I cannot figure out why they are on Goldbelly. Haven't tried the pickles yet.
Cookies arrived on time. Very nice overall experience with Goldbelly. Give people the chance to try out goods from other states all on one site.
Delivered as expected. Packaging of the pizzas was secure. Site is easy to use.
Easy to order, even with a request. Responded very quickly and addressed the request.
Delivered on time -well packaged and still frozen!
Ordering was easy and fast, Crank and Boom ice cream is awesome
Had to change my order to separate delivery locations bc of travel cancellation due to corona virus, was so easily and quickly handled online! A+!
Delivery, packaging, food was fantastic. Exactly as described. It's awesome to be able to enjoy foods you can't always travel to get.
I ordered delivery to the wrong place and put a change at night.
The address was changed immediately and delivery was prompt.
The product is GREAT!
We thought it would be fun to order the st patty bagels as giveaways for our LIVE fb shows we do. Perfect timing as it came right before everything went crazy with the virus. It was a perfect treat, great distraction and enjoyed by many who forgot about their stress momentarily thru yummy food!
Order on my end couldn't have been easier - I tell everyone about Goldbelly!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members