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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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Perfectly shipped
March 24, 2020

Perfectly shipped. Gave 2 out for gift and they were well received. So pleased to know you ship.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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I ordered a cake for my granddaughter's birthday and it worked out very well. It arrived on the date that I asked it to be and the company kept in touch with me to let me know when it would arrive.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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We loved the salmon from Pike Washington and crab stuffed flounder from east coast. We ha ent had the shrimp yet. I look forward to that soon.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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The Goldbelly site is one of the easiest to order on that I have ever used. And I'm picky. I use PayPal for every order and fit it into my grocery budget - have never eaten so well. All orders have been well packaged, fresh, and delicious.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Delivery was as stated
March 24, 2020

Delivery was as stated. Packed well, looks scrumptious, haven't tried it yet. Thank you for working to bring food to homes at a time like this

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Everything! Even in the midst of a global health crisis.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
Follow Kelley B.
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The strawberry cake I ordered for my adult daughter's birthday was so delicious

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Customer service was excellent
March 24, 2020

Customer service was excellent. The gift was for my grandparents who were sick, and the customer service representative kindly moved our order up so it could get to them earlier.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Great packaging
March 24, 2020

Great packaging. Arrived on time. Totally delicious.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Delivery was very fast
March 24, 2020

Delivery was very fast. Package was in excellent shape.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Delivery
March 24, 2020

Delivery. Product was excellent. Satisfied customer.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Shipping was great as well as the
March 24, 2020

Shipping was great as well as the excellent packaging

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Delivery of my daughter's favorite cake for her birthday was perfect... on time and in great condition

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Everything! From availability to ordering to updates and receipt of item-all went very well. Items are delicious-just as advertised

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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The pizzas were good the sauce very spicy the subs not so good i can get better locally and the was just that plain oil no spices or vinegar i won't order them again

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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I was warned that delivery might be late, and the cake arrived the next day. The cake was packaged very well and arrived intact.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
March 24, 2020

Ordering was easy. Orders were delivered promptly and communication was good.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and was very much enjoyed

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Easy to order
March 24, 2020

Easy to order. Timely arrival in good condition and so yummy!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
March 24, 2020

Everything was perfect. Arrived quickly, packaged well with easy instructions. Maybe the best pastrami I've ever had. Will recommend and order again.
Thank you

Date of experience: March 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States