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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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My sister loved her surprise chicken wings, that arrived safely and timely. Thanks!

Date of experience: March 24, 2020
Virginia
3 reviews
0 helpful votes
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Items arrived on scheduled date and were extremely cold.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Everything went well
March 25, 2020

Everything went well... from delivery time to product excellence... bravo!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Was delivered when said, and packaged very well. Very reliable all of the time!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt and the instructions very clear. Thank you!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Have ordered several times with no
March 25, 2020

Have ordered several times with no issues, and the pies went over very well

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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The shipping during this difficult time with the virus. And the cheesecakes were fabulous

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Got a great deal
March 25, 2020

Got a great deal.
Received notifications of when shipment would be delivered.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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The rib, brisket & hot links were great. The meats has great smoky flavor & is tender.
I love the bbq sauce with mild & a bit of sweetness. Yum! Yum!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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The Carlos' Rainbow cake arrived in perfect condition! Once thawed, it was moist and delicious!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Excellent delivery time
March 25, 2020

Excellent delivery time. Product arrived in great condition.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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I love it
March 25, 2020

I love it. Quick and easy access to a favorite food from a city far away!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Everything
March 25, 2020

Everything. E-mail updates were helpful -- not too many not too few. Order arrived as expected. The delivery person had the good sense to put the box OUT OF VIEW of the street (thank you!)... Amazon often props them up against our door in full view, which then helps people steal them!

Date of experience: March 24, 2020
Virginia
2 reviews
0 helpful votes
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Y'all have always been the bomb in my eyes. With multiple family members in COVID-19 hot spots, I am especially grateful to be able to send food that will give comfort and also supply a real need.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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It was pure bliss
March 25, 2020

It was pure bliss. Nirvana. The only way it could have been any better was if it was personally delivered and hand fed to me by scantly clad cheerleaders of loose moral fiber.

I would be willing to pay extra for that.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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The cheesecake arrived as expected and everyone loved it.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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It was delivered promptly and the cake was delicious.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Everything went well
March 24, 2020

Everything went well. Communication was clear the order arrived exactly when they said it would do I had a very good experience.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Good quality food delivered on time. No longer do I have to bring back St Viateuer bagels from Montreal and then hoard them. This service is very convenient

Date of experience: March 24, 2020
Virginia
2 reviews
0 helpful votes
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The cookies were delicious and the cheesecake was the best.

Date of experience: March 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States