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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Representative was courteous and addressed my product issue promptly.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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On time delivery of exceptionally delicious product.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Delivered on on timetasted
March 25, 2020

Delivered on on time
Tasted delicious
Looked awesome

Date of experience: March 25, 2020
Virginia
2 reviews
0 helpful votes
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Everything
March 25, 2020

Everything. Product was as described and excellently packaged. Delivery was timely, Excellent.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and delivery was on-time. Plus the cake was delicious.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Fast delivery
March 25, 2020

Fast delivery. Items were packed so there was no breakage of product. Hand pies we tried were pretty once baked and were delicious.

Date of experience: March 25, 2020
Virginia
2 reviews
0 helpful votes
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Coconut cake is scrumptious! Have not tried mud pie yet.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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The site was good
March 25, 2020

The site was good. I did not like the product at all.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Delivered the day you projected and cakes arrived in perfect shape!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Everything was handled perfectly and the staff went above and beyond especially considering pandemic.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Food was delivered as promised,
March 25, 2020

Food was delivered as promised, packaging was excellent and the product is delicious!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick
March 25, 2020

Delivery was quick. Packaging perfectly protected the cake. We defrosted the cake and it was a hit.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
March 25, 2020

Delivered on time. 3 out 4 vacuum-sealed pouches were no longer under vacuum.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Food arrived as scheduled and was delicious. They did a great job

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Chocolate chip cookie cake was SO
March 25, 2020

Chocolate chip cookie cake was SO DELICIOUS! Delivery was great-item fresh had dry ice -made my son's birthday special considering what we are going through now-a yummy interlude in these dark times/ thanks

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Delivery, fabulous offer, and of course Gino's pizza!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Food was packaged perfectly and arrived with ice not melted!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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The process was incredibly easy and being able to track the shipments was particularly user friendly.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Easy to order, delivery went well, instructions were legible.
I only didn't give a 10 because the price is rather high

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Ease of order
March 25, 2020

Ease of order. Prompt delivery. Packaged perfectly. Tasty food!

Date of experience: March 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States