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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The ordering was easy
March 25, 2020

The ordering was easy. I combined items from different food groups and everything was delivered on time. My son moved from NJ to Texas and he misses the food only Philly and NY can supply. He said it was the best Birthday gift I could have sent him! Thank You Goldbelly!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Ordered a three-berry pie for my uncle's birthday - he said it was the best he had ever had!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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The products were not broken when they arrived. Customer service was really nice and helpful.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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My 9 year old granddaughter loved her brownies. Her mother didn't complain either.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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The order was placed for 1 each (hoagie and cheesesteak) from Campos to be sent to my son in AZ. During the COVID 19 crisis, the order was delivered as promissed and more importantly he enjoyed them both.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Everything was amazing from ordering to shipping to instructions and most important of all the food!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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The bread was delivered on time and they loved it. N

Date of experience: March 25, 2020
Virginia
2 reviews
0 helpful votes
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The site was very manageable, the delivery and packaging excellent and product
Delicious. First time ordering to stock freezer during our quarantined time here in
Massachusetts. Will order again.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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The food was fantastic and arrived on time. It was a great selection of food options as well.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Everything! Beautiful website, easy to fine products, easy to purchase and the dessert was delicious and no problems with delivery!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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I got the order of meat pies, but haven't had delivery of the meat as of yet. It was supposed to be here a week ago.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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From shipping to delivery the customer service was great.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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I had to change something about my order and used your Chat feature, which was very easy and resolved my request super quickly!

Date of experience: March 25, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was fine and order was in good condition.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Delivery was a breeze and pizzas were in excellent shape.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, good price for the value, excellent customer service, great products, good communication

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Fun to receive
March 25, 2020

Fun to receive. Delicious. Appreciated notice prior to shipment.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Site easy to use and order
March 25, 2020

Site easy to use and order. Deal offered pretty good. Food arrived exactly on schedule. Followed detailed instructions, tried one knish immediately, YUM!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Thank you for your good service
March 25, 2020

Thank you for your good service. The person we shipped this gift to thoroughly enjoyed the delicious food from Andersons.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Everything, I had ordered this cake for my sister, for her birthday. She was extremely excited, it had came the day before. This cake did not stand a chance a my sisters house. The cake was gone by night fall. So thank you. You guys have a customer for life.

Date of experience: March 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States