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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivered on time, excellent packaging, quality product from Pat's

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, the Customer Rep was very helpful and informative

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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The ordering process was easy and the order arrived on time.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Quality product, shipped as scheduled and arrived on time.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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I have to be honest - I don't like cheesecake. I bought this for my husband who loves it. But when I sliced him a piece, it looked really good, so I took a little piece and I was AMAZED how delicious and creamy it was. I had it every night until it was gone. I have told everyone about how fabulous it was because they all thought I was crazy for not liking cheesecake in the first place. And it was absolutely fresh.

Date of experience: March 25, 2020
Virginia
2 reviews
0 helpful votes
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Everything was just fine! Too expensive for me and most friends, but Goldbelly was top-notch!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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The food was delivered to the correct location quickly and was fresh and delicious.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Everything was perfectly timed right to the day and that apple pie was delicious!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Site experience, shipping experience & eating experience

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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All products, delivered and consumed and tasted good

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Great delivery packaging - thank you! My mom was super impressed & surprised. It really boosted her spirits to get a delivery from her hometown!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, recipients loved the product. Rave reviews all around. Thank you Red Truck Bakery!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Got the crab from Jerry's, Haven't gotten hand pies yet will not order from them ever again Panbury's that is. I cant believe it has taken this long for Hand Pies

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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Quality of food
March 25, 2020

Quality of food. Shipment was well packed and timely

Date of experience: March 25, 2020
Virginia
2 reviews
0 helpful votes
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The cake was delivered without any issues. It was a gift for my mom's birthday and she couldn't have been more thrilled. The cake was absolutely gorgeous and it was thoroughly enjoyed. Thank you!

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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I keep saying the same thing
March 25, 2020

I keep saying the same thing. Y'all are the bomb. I trust you. I rely on you. Newly, the COVID-19 pandemic has increased your value. I have family in hard-struck cities. Through you, I am able to ship comfort food. I can't thank you enough for that.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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I placed my order in minutes
March 25, 2020

I placed my order in minutes... messages were sent to me, keeping me informed as to the progress of my order & it's shipping. The product was in perfect condition upon arrival.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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I had ordered an item, received the wrong item, an expensive item, btw (for me). Frustrating, but feeling a little silly complaining during our current global situation. Yet, GB took care of the situation, and all is good. Everyone out there, stay safe and healthy, and eat well.

Date of experience: March 25, 2020
Virginia
4 reviews
0 helpful votes
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It all went well
March 25, 2020

It all went well. From ordering, to receiving them, also eating them. The cakes were delicious. We will order again. Thank you.

Date of experience: March 25, 2020
Virginia
1 review
0 helpful votes
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My first order was delivered on time and was a big hit. I'm hoping my 2nd order goes as well. It's delivery time is much longer so I'm a bit concerned that it will get cancelled prior to delivery.

Date of experience: March 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States