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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The whole experience. Properly packed. Easy order. Pizzas arrived still frozen.
Everything! The cake showed up in perfect condition. It is absolutely delicious. Hands down one of the best cakes I have had!
Delivery was perfectly on time and well packed and instructions were just perfect/ the sandwiches tasted like if we were at the restaurant!
You guys were great with customer service. Sending updates about my order was really helpful.
Easy to order; great communication/confirmation and updates on status of order.
I received an error in my order. Everything was taken Care of perfectly. Thank you. Of course I will be ordering again soon..
Very easy to place order from some of the best companies. Tried my orders very quickly and packaged well never any spillage or damage.
My pie was moist and fruity and really delicious. My cake was hit at my family dinner. But I personally enjoy the 4 Berry pie this the second one I order.
The original shipment of food ended up damaged when received. Goldbelly staff (Angie) was awesome and able to get a replacement item shipped!
It was terrific! We enjoyed this for 2 dinners! Will order again!
Everything. The cake arrived when expected, appeared as expected and was totally enjoyed.
On time delivery, great product and excellent updates.
Made error ordering - orders 2 of same pie accidentally. Emailed Goldbelly within moments of ordering asking if they could delete 1 from quantity. Heard back from Goldbelly within 20 minutes with no issue. Removed 1 and was billed for only 1.
Easy processing and delivery. Food was excellent. Had a friend order and his will arrive on Friday to his home in Northern Virginia. Sent an order to a family member in Texas and they will also receive their order on Friday 3/27/20 as well. So thanks for a good experience.
Really great food, tasted fresh, and easy to reheat
Great variety, we have ordered many times and are never disappointed. Love having all these treats delivered fresh to our front door. Many Thanks!
Arrived on time and as advertised. Flavor was great. Got my money's worth.
Selection and quality of food - fantastic. Plus you never miss a delivery date.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members