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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The ordering process was very easy and the cake arrived fresh and delicious.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Support was awesome - told me that the order was coming out earlier than expected!

Date of experience: March 30, 2020
Virginia
2 reviews
0 helpful votes
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Ease of ordering - arrival time - still frozen solid - can't wait to have my lobster!

Date of experience: March 30, 2020
Virginia
2 reviews
0 helpful votes
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Found what I wanted, needed to have place of delivery change which I did

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Delivery was spot on
March 30, 2020

Delivery was spot on. It was a gift, but the recipient said the quality of the food was excellent

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Delivery was fine and bagels wrapped well. Cream cheese was warm and only got 1/2 of what I ordered. Order was for 1# plain and 1# cinnamon nut. Received only plain.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, delivered on time,
March 30, 2020

Easy ordering, delivered on time, packaging kept the products frozen

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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When my cake thawed out and I ate it, it tasted fresh and delicious. The cake was perfect, like I just picked it up from the bakery.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and packaging, condition of cake and taste were all as promised!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Food and delivery -- perfect
March 30, 2020

Food and delivery -- perfect. You won with free shipping.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Delivery was great, cake was great, loved the overall experience

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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First time ordering from here
March 30, 2020

First time ordering from here. Thought it was pricy until I got the package. Quite simply, all of the descriptions and photos do little justice to these incredible "bombs" just out of the oven. Every morsel of these giants is a substantial, juicy, mildly and beautifully seasoned crablover's adventure! So good, you'll find yourself rationing your last few delicious bites, and waiting for your dining partner to look away from her plate for a moment! Ordered more already. You definitely get more than what you pay for!

Date of experience: March 30, 2020
Virginia
2 reviews
0 helpful votes
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Perfect delivery
March 30, 2020

Perfect delivery. On time, packaged well and delicious!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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The best crust ever! Arrived right on time, will definitely order again! Getting us through quarantine, thank you!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Everything arrived when promised and was delicious

Date of experience: March 30, 2020
Virginia
3 reviews
0 helpful votes
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I ordered a cake for my daughter in law for her birthday. Cake was delivered on time and according to my DIL, it was delicious!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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The delivery went well and the pastries were delicious.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Arrived ahead of schedule and very well chilled down

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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Everything
March 30, 2020

Everything. Timely delivery, well packed, great croissants.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
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The order was on time
March 30, 2020

The order was on time. No contact delivery is a good thing now. The pie was delicious.

Date of experience: March 30, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States