Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

I don't know because I never heard if the order was received. I don't think it's your or delivery service's fault since no signatures are sought now.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow steve b.
Unfollow steve b.
Share Review
Report Review

Although the shipment did arrive a day later than orig. Scheduled, it is understandable under the current virus crisis; However, the report back was that the food was absolutely incredible and our recipients absolutely loved getting it. We will most certainly try it again...

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Share Review
Report Review

One of the two cakes arrived in a perfect condition. Both cakes were very tasty.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Margaret S.
Unfollow Margaret S.
Share Review
Report Review

Delivered on time
March 30, 2020

Delivered on time. Great variety of food to choose from. Haven't tried my pot pies yet.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

I was very impressed
March 30, 2020

I was very impressed. My son was so happy and said the cake was delicious.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Jean H.
Unfollow Jean H.
Share Review
Report Review

Delivered on time and delicious!
March 30, 2020

Delivered on time and delicious! Wonderful way to help my daughter celebrate her birthday while safely staying home!

Date of experience: March 30, 2020
Virginia
2 reviews
1 helpful vote
Follow Christie O.
Unfollow Christie O.
Share Review
Report Review

Everything went well
March 30, 2020

Everything went well. Excellent product and careful, on time delivery.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Frank N.
Unfollow Frank N.
Share Review
Report Review

Fast and easy check out with easy integration with PayPal.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Danielle C.
Unfollow Danielle C.
Share Review
Report Review

Easy to order
March 30, 2020

Easy to order. I had an issue when it came in and the customer service was prompt, friendly, and helpful.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Share Review
Report Review

Package arrived on time and in better condition than the one I sent to California in March.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow GLENN M.
Unfollow GLENN M.
Share Review
Report Review

Talk to Jason, who took order, got my fish and got it delivered. Thanks for working during this difficult time. Great Job!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Rene W.
Unfollow Rene W.
Share Review
Report Review

Everything! Packaging was great!
March 30, 2020

Everything! Packaging was great! Delivery was on time!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Alexandra H.
Unfollow Alexandra H.
Share Review
Report Review

Delicious, quick and very fresh! Would absolutely order again

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Chelsea L.
Unfollow Chelsea L.
Share Review
Report Review

The delivery was right on time and was delivered safely. The cake looked exactly like the picture from the website and tasted so fresh and amazing! Thank you.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

Everything! Wonderful service and packaging. Thank you so much!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Harriette F.
Unfollow Harriette F.
Share Review
Report Review

Everything went well
March 30, 2020

Everything went well. It arrived on time and looked amazing

Date of experience: March 30, 2020
Virginia
2 reviews
0 helpful votes
Follow harry s.
Unfollow harry s.
Share Review
Report Review

I ordered two sets of two challahs from zaros one for me and one for my son as a gift BOTH came as one challah and not two wow you cannot even buy just one what are the odds

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Lisa K.
Unfollow Lisa K.
Share Review
Report Review

Delivered on time
March 30, 2020

Delivered on time. Great for my quarantine birthday

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Katherine B.
Unfollow Katherine B.
Share Review
Report Review

Food selection is nice
March 30, 2020

Food selection is nice. Shipping came in a timely manner.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Marcie G.
Unfollow Marcie G.
Share Review
Report Review

Food was delicious, well packaged and deeply appreciated during this time of social isolation.

Date of experience: March 30, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States