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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Arrived as promised product was in perfect shape and a great price
Received Lafrieda Meats... One product vacuum seal was broken... Mia D. Gave me such a difficult time that I went straight to Lafrieda Meats to get help. Ana at Lafrieda made it right.
I am so happy that I discovered your business. Especially in these times while I avoid the grocery store, it is the perfect addition to the vegetables I am able to grow organically and my homemade bread. Thanks so much!
Product is amazing! I highly recommend. Delivery was excellent.
Delivery on time. There was a delay once but the followup email was helpful.
Everything arrived on time or earlier and in perfect condition.
Everything, from ordering to tracking to delivery. All very professional.
I had a change in address at the last minute, and customer service was great in handling the switch. Thank you!
They received their package and they said it was packed well, was abundant and tasted excellent!
Ease of use of the website was great. I also love being able to order so many different types of food all in one place!
Everything tasted great and the packaging insured its perfect arrival
Easy to order, delivered on date I specified and my friend said the cake was delicious!
Delivered on time and they were as delicious as anticipated! I will be ordering from here again.
The bagels came Wednesday evening like you promised and they are good bagels but...
Everything... quick and easy... customer service is very friendly and helpful
Easy to search/find products. Also, easy/flexible shipping dates
The food was delivered quickly and it was exactly as described.? We loved it...
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

