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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everyone loved the cupcakes
March 31, 2020

Everyone loved the cupcakes. They presented well right out of the box and all came fully intact. The team said they were delicious.

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Everything! The quick delivery of a fresh and delicious product! I could not have sent a better gift!

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Well wrapped bagels
March 31, 2020

Well wrapped bagels. Delicious. Cream cheese cold on arrival

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Delivery was as promised
March 31, 2020

Delivery was as promised. All the bagels were fresh, individually wrapped in plastic, some double-wrapped. Instructions were included about serving and storage.

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Delivery was timely; packaging was good (cold stuff was cold); food was good.

Date of experience: March 31, 2020
Virginia
2 reviews
0 helpful votes
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Arrived on time, nice and fresh
March 31, 2020

Arrived on time, nice and fresh. Loved being able to personalize the flavors to try a 3 cookie types!

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Everything was great from efficiency of order and shipping to quality of product

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Clean and so many memories - All of the m were great! Easy to prepare and very fresh. Love that I can support a place from my childhood.

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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The pizza's are all excellent! I sent orders to two of my grown daughters to help out during our social distancing and they were so appreciative & they loved the pizza's!

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Shipping was perfect! The pizzas are excellent and a true help during the social isolation!

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Ordered, tracked and delivered on the date stated.

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Good product choices, product was available, product arrived at the right time.

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Ordering and delivery went well!
Chili was delicious! Orange tea was bonus!

Date of experience: March 31, 2020
Virginia
4 reviews
0 helpful votes
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DELIVERY FAST & STILL COLD! CAN YOU PLEASE TELL ME WHY YOU DO NOT SELL THE CHOCOLATE PUDDING ANYMORE? I REALLY FEEL LIKE THAT SHOULD BE CONSIDERED # 1 MILLION DOLLAR PUDDING! I WOULD KEEP ON ORDERING FROM MY LONG DISTANCE & PAY THE OUTRAGIOUS PRICE IF YOU WOULD BRING THIS BACK!

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Easy to order
March 31, 2020

Easy to order. Bagels individually wrapped. They loved it.

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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The food was awesome, packed well and arrived on time.

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Fast delivery and the black and white cookies are delicious. Definitely gonna help me get through this quarantine!

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Since I am eating, at this very moment, some of the deliciousness of Russ and Daughters, I'd have to say, EVERYTHING!

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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Everything! The order was beautifully packaged and everything was in perfect condition. The shipping estimate was accurate and the delivery was on time. So so worth the money!

Date of experience: March 31, 2020
Virginia
1 review
0 helpful votes
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The lobster mac and cheese I ordered was divine. I sent one to each of my daughters and they were so impressed! Unfortunately because of the virus we couldn't enjoy it together we drove over an hour to drop it off on their porch,
We sent it with a shaved asparagus fennel salad and chocolate covered berries.

Date of experience: March 31, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States