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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything
April 2, 2020

Everything. Simple to order and it came when expected!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Ordering on the site was easy
April 2, 2020

Ordering on the site was easy. I was able to find all the food I was looking for.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Product arrived on time, was as
April 2, 2020

Product arrived on time, was as described and great quality

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Delivered in a timely manner
April 2, 2020

Delivered in a timely manner. Cake was very moist and fresh.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Delivered as promised and product
April 2, 2020

Delivered as promised and product received in great condition

Date of experience: April 1, 2020
Virginia
2 reviews
0 helpful votes
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Easy finding product, easy ordering, order status updates.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Great cake! Delivered quickly and in perfect condition

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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The first time we purchased this, it was two pies and free shipping. The second time it was but one, get one for $3.14. Still free shipping. So the price is about the same as buying a pie from Elegant Farmer since they charge about $25 for shipping. But here, you get two pies!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Everything from delivery to wonderful tasting bagels and lox. Totally surprised my son and daughter-in-law. Thank you!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the cake was super fresh! Thanks for masking my 5 year olds birthday!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Great product on my doorstep when I got home from work.

Date of experience: April 1, 2020
Virginia
2 reviews
0 helpful votes
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On time delivery, almost always a
April 2, 2020

On time delivery, almost always a quality product---plus the fun of opening a crazy food experience!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Quick Response back to me especially when I made an error in the delivery address. I so appreciate the fact that you got right back to me and made the correction on my behalf.

Date of experience: April 1, 2020
Virginia
2 reviews
0 helpful votes
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Everything was frozen as it should have been. Andersons is always a good buy

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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The ordering, shipping, packaging, and food all were amazing!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Lobster was fresh and delicious
April 2, 2020

Lobster was fresh and delicious. It was packed in an easy to open container and steamed up perfectly. It was delivered on time and made for a wonderful anniversary celebration during this Coronavirus "stay at home" time.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Cake arrived frozen and intact, well packaged. Was so moist and everybody loved it, said it was the best cake they've ever had. This is the second cake we've ordered from Goldbelly, both were from Carlos Bakery.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Food arrived on time, and was exactly what I ordered.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Everything went well
April 2, 2020

Everything went well. Delivered on time, Product in perfect condition. Free shipping and a discount code. What else could you ask for?

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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The cake was an absolute hit! My
April 2, 2020

The cake was an absolute hit!
My daughter and family loved it

Date of experience: April 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States