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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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Everything was great
April 2, 2020

Everything was great. But I got to far as pizza delivered twice. Who's mistake? I hope I'm not on auto delivery?

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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Pat's Cheesesteaks were incredible. I've been to Pat's in South Philly several times when visiting family in Philly area, and have already told several people that Pat's Cheesesteaks are available thru goldbelly.com

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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I love the mackerel and I received the item in a very short time.

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and in great condition. What a fun dinner!

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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Arrived as scheduled, shipping packaging was excellent and the birthday cake we ordered was perfect!

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and it arrived on time as promised! It was delicious!

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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Treats were delivered on time, packed very well, and were delicious.

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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Everything was delicious! Delivery was on time and super easy to order! I'm a fan!

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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I received the shipment on time and contents were in great condition. We had one of the packages of ribs last night and they are delicious. Perfectly smoked and wonderful seasonings.

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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Cake was delivered as promised, especially under challenging circumstances. My daughter said it was delicious. It was for her 25th bday. I could not be with her due to COVID-19, but the cake made it special. Thank you.

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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My daughter said it was very good
April 2, 2020

My daughter said it was very good. It was also fresh tasting. Looked great.
Arrived early in day so it could be enjoyed afternoon or after dinner
Website was easy to use. And it kept You informed shipping to delivery

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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We were happy with the notifications of shipping and delivery

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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It came on time
April 2, 2020

It came on time. It also was a very good cake. It was great for my birthday.

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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Friendly website
Quick delivery
Great customer service

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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Delivery was great
April 2, 2020

Delivery was great. Butter was cold! Thanks so much!

Date of experience: April 2, 2020
Virginia
1 review
0 helpful votes
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What I ordered showed up and tasted great. I have ordered these things before and will probably again for others too.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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The items were as described and arrived in a timely manner. They were packaged well and survived their cross country trip unscathed.

Date of experience: April 1, 2020
Virginia
3 reviews
0 helpful votes
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Cakes were delivered on time
April 2, 2020

Cakes were delivered on time. Very moist and well packaged.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Great service! Daughter loved the
April 2, 2020

Great service! Daughter loved the surprise delivery!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Everything went well, bread arrived fresh and as scheduled. Will use service again.

Date of experience: April 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States