Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Claire D.
Unfollow Claire D.
Share Review
Report Review

Pie was perfectly packaged and delivered in a timely manner

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Crystal L.
Unfollow Crystal L.
Share Review
Report Review

It got there right at the right time and it was exactly what we wanted

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Erin J.
Unfollow Erin J.
Share Review
Report Review

Pizza was delivered when promised
April 2, 2020

Pizza was delivered when promised. It was reported to be delicious.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Gorvan D.
Unfollow Gorvan D.
Share Review
Report Review

On time, instructions what to do to defrost, overall nice customer experience.

Date of experience: April 1, 2020
Virginia
2 reviews
0 helpful votes
Follow Arnie G.
Unfollow Arnie G.
Share Review
Report Review

Product arrived as ordered, well packed and on time.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow George d.
Unfollow George d.
Share Review
Report Review

The pie must of got hot it was all to one side when I opened it. I threw in trash

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Share Review
Report Review

Thank you, Goldbelly for re-sending the order when there was an address issue! The best!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Lillian W.
Unfollow Lillian W.
Share Review
Report Review

Love the hand pies
April 2, 2020

Love the hand pies. Plan to order more and try some other things this week.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Share Review
Report Review

Fast turnaround from order to delivery. Was delivered in great condition and cold coming from New York to Illinois.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Luke R.
Unfollow Luke R.
Share Review
Report Review

The item arrived on the day it was supposed to and was packaged and kept well. Then there was the cake itself... BEST CAKE I'VE EVER HAD IN MY ENTIRE LIFE!

Date of experience: April 1, 2020
Virginia
2 reviews
0 helpful votes
Follow Carla C.
Unfollow Carla C.
Share Review
Report Review

The deliver of the cake
April 2, 2020

The deliver of the cake. The presentation, and the taste.

Date of experience: April 1, 2020
Virginia
2 reviews
0 helpful votes
Follow Norma L.
Unfollow Norma L.
Share Review
Report Review

On time delivery and good tasting product. We never had those before so enjoyed the experience. One for both of us with leftover which I fried up with eggs the next day.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Share Review
Report Review

Fast delivery, fresh and wonderful. Fantastic to be able to get great foods not available here.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Eliza F.
Unfollow Eliza F.
Share Review
Report Review

Everything was excellent and I had no issues at all.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Kayla D.
Unfollow Kayla D.
Share Review
Report Review

Cake was delivered on date promised. Very delicious cake!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Lindsey H.
Unfollow Lindsey H.
Share Review
Report Review

Product was great
April 2, 2020

Product was great. Although I wish I could have ordered some cream cheeses to go along with it.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow bruce f.
Unfollow bruce f.
Share Review
Report Review

Timing of delivery, packaging kept product safe and intact,

Date of experience: April 1, 2020
Virginia
2 reviews
0 helpful votes
Follow Kathleen S.
Unfollow Kathleen S.
Share Review
Report Review

Everything comes properly chilled and securely wrapped

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

Both orders were delivered exactly on the days promised.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Amie K.
Unfollow Amie K.
Share Review
Report Review

The cake I ordered for my daughter's birthday came on time, packaged perfectly and was so delicious! No one could believe what wonderful service it was during the virus! Thank you so much!

Date of experience: April 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States