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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything went well
April 6, 2020

Everything went well. Delivery as promised. Excellent quality food.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Order, delivery, super
April 6, 2020

Order, delivery, super. I pray you are doing your best to make boxes safe from the virus.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Bought this for my mom and dad as a surprise. They loved everything. Food was great and the packaging it came in was solid!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Very user friendly to order
April 6, 2020

Very user friendly to order. I ordered something from Philadelphia and sent to California overnight. The food was amazing. Fresh. And my son said he could have cried. He felt as if he were experiencing the meal in Philadelphia! Thank you.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
April 6, 2020

Arrived on time. Packed in ice packs. Sandwiches arrived in good condition as if they were just made, fresh and tasted great!
Would definitely order again.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
April 6, 2020

Arrived on time. Well-packaged. Salesperson very helpful.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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The quality of the food was maintained and delivered as stated

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Both order and delivery were excellent! So happy with the product also!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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On time delivery, food was fresh, almost as if it was bought at the store/.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Everything
April 6, 2020

Everything. Sent to relatives Shut up in NYC. They loved it. Thank you.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Everything
April 6, 2020

Everything... delicious and fresh, beautifully packaged, a real treat!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time and the food was excellent.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Our package arrived exactly when you said it would.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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It was an awesome gift for my family during these trying times!

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Was delivered on time
April 6, 2020

Was delivered on time. Was a birthday gift and the recipient was very appreciative and spoke highly of it.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Everything arrive according they describe and in the time frame they tell you. Great service.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Well packaged and ready to prepare or freeze items

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Pretty Much The Whole Process
April 6, 2020

Pretty Much The Whole Process... The Pies Arrived In Perfect Shape & Close to Frozen... The key Limes Pie's themselves Had GREAT Tangy Key Lime Flavor(Not Too Sweet!) So yes, Don't Hesitate to Go after any Kermit's Shoppe Offerings!

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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The whole process went smoothly
April 6, 2020

The whole process went smoothly. And when I had questions, the customer service team was very responsive.

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Everything went well
April 6, 2020

Everything went well. What a treat to have our cake arrive right at my door and in one perfect piece! Yum.

Date of experience: April 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States