Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
Follow Capannari F.
Unfollow Capannari F.
Share Review
Report Review

The ice cream is fabulous! Arrived on-time and well packed!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Kelly C.
Unfollow Kelly C.
Share Review
Report Review

It was perfect! Sent as a birthday gift to my sister. Arrived on time, and she loved it. Great cake!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Barry F.
Unfollow Barry F.
Share Review
Report Review

Delivered on time as promised
April 6, 2020

Delivered on time as promised. Product quality is superb and has been for every order.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

The food was packed well
April 6, 2020

The food was packed well. Shipping notifications were great as well as receipt of the food... all on time!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Jim B.
Unfollow Jim B.
Share Review
Report Review

Site was easy to navigate and make a purchase from...

Date of experience: April 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Christine T.
Unfollow Christine T.
Share Review
Report Review

All the cakes and chocolates came
June 12, 2020

All the cakes and chocolates came perfect
The sausages came all thawed out which was not good because I had to give away food to neighbors and family because the bulk order could not be refrozen
I spent a lot of money and am disappointed

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Christine S.
Unfollow Christine S.
Share Review
Report Review

Array of choices, follow up on
April 6, 2020

Array of choices, follow up on delivery---really great!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Nicole D.
Unfollow Nicole D.
Share Review
Report Review

Food was great, delivery and communication about delivery was perfect.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Natalie Y.
Unfollow Natalie Y.
Share Review
Report Review

Communication and tracking was great and the food arrived quickly and intact.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Meghan P.
Unfollow Meghan P.
Share Review
Report Review

We sent this as a gift and they loved it. Arrived on time, and exactly what I ordered.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Susie C.
Unfollow Susie C.
Share Review
Report Review

Everything: very easy to use and the communication was excellent

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Charlie H.
Unfollow Charlie H.
Share Review
Report Review

Website was very user friendly, delivery was reasonable, good variety of choices.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Eileen S.
Unfollow Eileen S.
Share Review
Report Review

You have great providers with excellent food and delivery. I tell people that.
Your site bugs me. I tell people that, too.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Colleen M.
Unfollow Colleen M.
Share Review
Report Review

Th food arrived on time and was
April 6, 2020

Th food arrived on time and was delicious! Thank you! God bless!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Susan R.
Unfollow Susan R.
Share Review
Report Review

During these difficult times, Orders received in a timely manner in excellent shape... everything delicious! Thank you everybody.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Jeff M.
Unfollow Jeff M.
Share Review
Report Review

The food was amazing, especially the cake from We Take the Cake. We are celebrating my wife's birthday during a time when we cannot leave the house. Thank you for being available during this crazy time and making her birthday so special. The delivery was on take and very well packaged. I have already passed along your site to many of my friends and co-workers. Thank you!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Mary-Ellen F.
Unfollow Mary-Ellen F.
Share Review
Report Review

Delivery was when it was supposed to be and all items were what was expected

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Pete R.
Unfollow Pete R.
Share Review
Report Review

Easy ordering, attractive referral and 1st time buyer incentives. Nice to see I can get niche food from as close as westchester to as far away as CA

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Matt B.
Unfollow Matt B.
Share Review
Report Review

Carlos Bakery shipped out really fast that was great

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
Follow Joanna M.
Unfollow Joanna M.
Share Review
Report Review

Delivery and handling of order was perfect. Thank you.

Date of experience: April 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States