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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The shipment arrived as promised
April 6, 2020

The shipment arrived as promised. I loved the packaging. The ice was still frozen and the meat was in excellent condition.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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From order to delivery
April 6, 2020

From order to delivery... Perfect in every way... Thank you for being there in this difficult time...

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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The product was delivered in good condition and they responded to my issue.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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The first delivery was "permanently delayed" but I received a replacement a few days later

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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The packages were delivered on time and as promised.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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The ordering process was very easy and the food came cold and was great!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Smooth transaction, items arrived frozen and not smashed.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast
April 6, 2020

Delivery was fast. Will not cook the food until this Virus thing passes.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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On time with delivery, very good meat on bones of ribs and the pulled pork was excellent too.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Almost everything
April 6, 2020

Almost everything. Good customer service, excellent food, and great cooking directions.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
April 6, 2020

Delivery on time. Packaged well. Delicious, as usual!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Clear order, quick service
April 6, 2020

Clear order, quick service. Delivery came as promised.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Timely delivery
April 6, 2020

Timely delivery. Great response when I had an issue.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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My son lives in Connecticut and I live in NJ. We couldn't be together for his birthday due to the pandemic so we sent a cake slice sampler to him. He said that the cake was delicious. It arrived with an ice pack on the
Day that we requested.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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My friend has really enjoyed the gift, it was well wrapped and delicious.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Everything
April 6, 2020

Everything... easy purchase, timely delivery, and fresh delicious fish!

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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Food was delicious, and delivered on time as promised.

Date of experience: April 6, 2020
Virginia
2 reviews
0 helpful votes
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Shipment was delayed but the new delivery dates was met...

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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It was an interesting experience, getting frozen food in Florida, coming from Chicago. It was well packed and still frozen.

Date of experience: April 6, 2020
Virginia
1 review
0 helpful votes
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My daughter got a delicious birthday cake delivered to her door on her birthday!

Date of experience: April 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States