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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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St
April 7, 2020

St. Elmo steaks and their famous St. Elmo Shrimp Cocktail are incredible! Delicious! I will order again.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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It was all great, packaged great, food great quality

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Excellent selection of wonderful food choices and easy to order and ship.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Simple & easy to order & delivery timely as promised!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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From beginning to end! These 2
April 7, 2020

From beginning to end!
These 2 deliveries were to raise the spirits of my girls & both were thrilled & both said they were delicious! I asked a question on one delivery & Shelby could not have been kinder! Can't ask for more than that!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
April 7, 2020

Ordering was easy. There is a great selection of products available.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Quality product that my mom enjoyed after moving away from Detroit decades ago!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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The delivery was fast! And the product was packaged so well!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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It was a fast delivery and order was correct and fresh.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and undamaged
April 7, 2020

Delivered on time and undamaged. It was delicious.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Fast shipping, adequate packaging to keep product cool.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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The food quality was great
April 7, 2020

The food quality was great. Almost dead-on like the actual restaurant in Vegas.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Always easy to navigate site! Arrive as scheduled. Detroit Pizza always great!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Products were packaged well and arrived on time and as described.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Everything
April 7, 2020

Everything. Everything I ordered came on time and delicious! I will be ordering again soon.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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It was great
April 7, 2020

It was great. I ordered these in memory of my 26 year old son who passed away. I took him as a teenager to Chicago and ate at Gino's East. Everytime i went to Chicago, i brought him one home in my carry on. :) Eating these pizzas last weekend with our family was a healing experience and connected is all to hood memories of Ben. Thank you all. May God bless you.
Mitch Temple, Alabama

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Everything - my order came super fast and was so fresh - amazing!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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The cake was delivered in perfect shape! Customer Service was quick to answer all of my questions. And shipped in a very timely manner. It arrived exactly when i wanted on my boyfriends birthday! Thank you Goldbelly!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Fast shipping and loved that the bagels were individually wrapped.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Zaro's Black and White cookies arrived when they were expected and were fresh and really great tasting

Date of experience: April 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States