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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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All items were well-received by someone who had Covid and is now thankfully well. Foods were well-packed, fresh, and delicious and a lifesaver for someone who was in quarantine. THANK YOU, GOLDBELLY.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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H&H bagels were a big hit! Arrived VERY fast. Nice packaging.

Date of experience: April 7, 2020
Virginia
2 reviews
0 helpful votes
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It's always easy to order on line and the products come well package and on time.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Everything
April 7, 2020

Everything. Delivery was on time and my family loved their pies

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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All was great with the order
April 7, 2020

All was great with the order.
The crab bombs were superb!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Very good and easy interface
April 7, 2020

Very good and easy interface. Customer service handled an issue that arose smoothly and in a very friendly way.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Cake is delicious
April 7, 2020

Cake is delicious. Shipping was quick and plenty of feedback

Date of experience: April 7, 2020
Virginia
5 reviews
1 helpful vote
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We our jaws butter and hamburgers from Goldbelly. The order was processed and delivered timely and frozen. Would definitely order from them again.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Delivery was as promised, and everything arrived as expected.

Date of experience: April 7, 2020
Virginia
2 reviews
0 helpful votes
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Great communication and delicious bagels! Thank you.

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Loved the pizza, took me back to St Louis! Arrived quickly and still cold!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Everything was great! Easy on-line ordering. So many things to choose from!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Delivery was made in a very timely manner, food was very delicious

Date of experience: April 7, 2020
Virginia
2 reviews
0 helpful votes
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Easy to do! Loved sending birthday cakes to my out of town kids!

Date of experience: April 7, 2020
Virginia
2 reviews
0 helpful votes
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Arrived safe, well packaged with instructions.
What could be better?

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Cake was delivered on time for my
April 7, 2020

Cake was delivered on time for my daughter's birthday and was packaged well

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Favorite pizza from another state
April 7, 2020

Favorite pizza from another state arrived as expected and was beyond delicious! Thanks!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivery was as promised. Crab cakes were fresh and delicious!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Everything went well
April 7, 2020

Everything went well... I can't stress that enough about the whole process especially now! I ordered a Maine clam for 2 for my daughter's birthday. Since we could not celebrate the usual way this was perfect. She said she'd order from them again, that the food was amazing and so where the cooking/preparation directions. Thank you!

Date of experience: April 7, 2020
Virginia
1 review
0 helpful votes
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Food was delicious! Especially love all the gluten free options. The gluten free cherry pies are awesome!

Date of experience: April 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States