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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The delivery was quick, the food was properly packaged, the instructions to assemble and cook the food was super simple and the sandwiches were amazing! My husband and I loved it!
It is very fun and easy to order a wide variety of foods from all over the country.
Packaging and delivery all was great steaks were amazing!
Product was perfect upon delivery, which was on time! The cake, amazing as always
Our order arrived earlier than estimated and in perfect condition!
Easy to find something in the region I was looking for.
Very pleased with the order I ordered twice from Goldbelly and both times received rave responses. Everyone loved the products. I will definitely order again. M Baldino
Product was great, well packaged and delivered on time.
Cake was delivered 4 days late, party was over. Had to throw cake away since it was not refrigerated and we were afraid to eat anything that sat on a delivery truck for several days.
The good thing was that Goldbelly customer Care was very responsive and gave us a credit for future purchase.
Fast shipping. Items arrived cool. Loved that the bagels were individually wrapped.
I placed the order for a cake on March 31st (over a week ago). The order was due to arrive yesterday, however it did not arrive, nor did I receive any update on the order. I Contacted Goldbelly, and did not receive a response. I was just notified TODAY that the item is out of stock! This is completely unacceptable. The order was placed A WEEK AGO! This cake was for a special occasion which was ruined due to Goldbelly's incompetence. I will certainly NEVER use Goldbelly again.
You really came through for a mom during this quarantine. My sons 24th birthday was a success because he received his birthday cake on time and it was delicious!
Everything, frankly. Great product, great packing of fresh butter, which came in perfect condition.
The cake was amazing! It arrived on time and was so fresh!
The crab cakes and soup were the best ever for my wife and me.
Order, tracking, packing and cooling gel were flawless
It was delivered on time and the recipients were very happy.
Pizzas have been delicious & fresh!
Almost like I ordered them in St Louis 20 minutes ago for delivery! Even though they cane from STL to Colorado!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members