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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Navigating the site and checking out went off without a hitch. It was extremely easy and painless. Also, the items were delivered on time!
Everything - selection was great, price was great and so was the delivery!
Great communication. Good condition when they arrived and great quality.
Prompt delivery, well-packed shipment, and food is true to its taste description on the website - Fantastic job!
Ease with ordering. E-mail communication as to status of order. Food itself (as per recipients). Delivery time and date accuracy.
After hand slicing the first of my three pounds, I realized I should have ordered sliced. Also the the fat to meat ratio was a bit to fatty.
My delivery was fine. Excellent. On time and contained all requested items. A delivery to my son in Nashville has been delayed a week which is fine but I paid a bit extra for the expedited delivery which ended up delayed and I wanted refund of that additional amount.
We ordered this cake before the recent pandemic. Once the world became engrossed in the tragedy I was unsure of or would still be made. Thank you! This cake was hands down one of the best - if not the best cake I've ever had. It was a birthday cake, we loved it
Food arrived promptly from Hancock gourmet Lobster. Food was delicious!
Everything from ordering to status updates to delivery accuracy and of course the food itself.
The follow through. My friend said he never got the package by this point several days had passed. Customer support called me back right away and offered to send another order right away.
The delivery was timely. The cake looked just as it did on the website. The cake tasted delicious.
Everything I have ordered has been perfect for the recipients - beautiful cakes and delicious! I will for sure order again and again :)!
Everything! The bagels arrived as scheduled, ready to either be eaten or frozen (we did both). They were fresh an delicious when reheated, just like being back in NYC without leaving home.
Easy to order, delivered when promised, recipients loved them!
The rainbow cake was awesome! So fresh and delicious!
Everything went well! The food was still deep frozen, and arrived exactly on schedule. I needed assistance, which was provided in no time by a friendly customer representative. I will be back for more.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members