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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery was early and everything was still frozen

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Site was easy to use
April 8, 2020

Site was easy to use. The items I ordered showed up as promised. The quality was excellent! Shipping was a reasonable price.

Date of experience: April 8, 2020
Virginia
2 reviews
0 helpful votes
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Everything that we've gotten from you folks are fresh, delicious and put BIG smiles on everyones face!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Packaging and delivery was great
April 8, 2020

Packaging and delivery was great. Food quality was excellent!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Everything went well
April 8, 2020

Everything went well. They taste great. Neither one made it to the freezer.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering, smooth delivery, delicious product.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The teams response to tracking down my lost order.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Arrived on time product was in good shape gift was thoroughly enjoyed

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Food came on time and was exactly as described. Well packed. Fresh. Delicious!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Everything
April 8, 2020

Everything. It went very smoothly and the order arrived sooner than expected.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The marinated peppers, celery and pepper rings were amazing! Best ever! Fresh, gorgeous produce. Packaged beautifully.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Everything--on time, and delivery was as advertised

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was when it was supposed to be and it was properly packed. Food was excellent.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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They cake was great
April 8, 2020

They cake was great. Delivered on time and in good condition. The person who received it (gift) said it tasted good.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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There had been a problem with an order and I got some amazing help from your customer service rep.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Customer service handling my order that was not received was great

Date of experience: April 8, 2020
Virginia
2 reviews
0 helpful votes
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The cake was amazing
April 8, 2020

The cake was amazing. The delivery was spot on and arrived intact

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Everything was easy and on time with perfect communication.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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I messed up an address, and was able to correct it very quickly. The person who assisted was very nice.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt
April 8, 2020

Delivery was prompt.
Fish is not frozen so I can cut into portion size.
Excellent packaging. Creative, simple, smart.
First meal was exquisite. Mild, tender, tasty. Pure protein.

Date of experience: April 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States