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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The food "hit the spot"
April 8, 2020

The food "hit the spot". We will order again soon.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The cake arrived on time and my mom said it was the most amazing cake ever.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Product great fast shipping just wish you sold just lox

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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It was so easy to order pizza for my daughter across the country

Date of experience: April 8, 2020
Virginia
4 reviews
0 helpful votes
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Prompt shipping in this time impressed my gift recipient!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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A mistake in ordering was fixed very efficiently and cake was delivered on the right day!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The delivery was flawless and it was packaged very nicely.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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My first time ordering and won't be the last. Very nice experience. Packed secure and delivered as scheduled.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The shipping, packaging, the food! Everything was excellent. I will definitely by ordering again and again and again!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Easy ordering and delivering, and
April 8, 2020

Easy ordering and delivering, and excellent products

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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I asked to change the delivery date and address and they were so accommodating! Customer service is above and beyond!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Ordering to delivery - everything went very well, and I love what I ordered!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Easy process, great follow up
April 8, 2020

Easy process, great follow up.
I have a small smoked salmon business that I'm trying to partner with Goldbelly due to my experience.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Beautiful birthday cake delivered on time and undamaged.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The service was fast! The cake was especially preserved very well and tasted so fresh after thawing!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Was delivered on time, everything was as advertised and most importantly the butgers were really tasted when cooked

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The food was delicious, delivery was great and all-in-all a terrific experience.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Product quality Proper packaging
April 8, 2020

Product quality
Proper packaging
Reasonable shipping time

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Generally everything went well and customer service was helpful

Date of experience: April 8, 2020
Virginia
2 reviews
0 helpful votes
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They are very cute
April 8, 2020

They are very cute. We are thinking this will make a cute school birthday party gift

Date of experience: April 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States