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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Delivery was great, everything arrived in perfect condition
Delivery was as planned. Food was great! Also loved how the ingredients were posted. Helps with people with good ally.
Delivery was exactly as advertised. We were amazed how well the food was packed. We have already placed a second order.
This is my third order and everything is always packaged very nicely and comes right on time!
Everything went off without a hitch and was perfect.
I don't know. My sister passed away the day the order was delivered so I don't k now where it ended up.
Oh it was great, our friend received it on time. As she just got home from hospital after chemotherapy reaction, she loved it.
Thank ou
The food was delivered fresh in my household enjoyed it
It was extremely fresh and packaged perfectly. It arrived on time and they even included a coupon for the next order. I have been telling everyone! And thanks for the free delivery.
Everything! Tasted great! Arrived on time and in great shape
Everything was perfect. Taste, packaging, delivery.
Great reviews on the cake jars / delivery was easy
I love how quickly you respond and the quality of the products you have chosen to sell is always the very best!
Delivery was on time and my food order was in perfect quality better than I ever expected!
Everything went smoothly and delivery was prompt
Well done
Ordering was fast and easy. Shipping was very quick.
Everything. Easy to navigate web site, lots of offerings, delicious food. The deep dish pizza went over big with a family whose dad was VERY sick with Covid19.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

