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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I appreciated the emails with updates about the shipment, and the ease of navigating the website. I also enjoyed the feature this morning on KTLA with the founder of Goldbelly! I've been telling friends this is a wonderful way to support small business owners and help our favorite restaurants and their employees during these trying times.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick, food was fantastic! Ribs tasted about as good as at the restaurant.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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On time and the food was great
April 9, 2020

On time and the food was great. Minor change to order immediately arranged

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The seafood was delicious and the food came when you said it would.

Date of experience: April 8, 2020
Virginia
2 reviews
0 helpful votes
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It was awesome
April 9, 2020

It was awesome. I was a great surprise for my husband's birthday. It arrived in the date requested. The thawing instructions were effective and the pie was delicious!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick, and product arrived in excellent condition

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Ordering and delivery
April 9, 2020

Ordering and delivery. Packaging was great. It was perfect!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The ordering process was fine but when there was an issue I called the vendor directly and they were great so my good experience has to do with Carolines Cakes and not Holdbelly

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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My cake arrived on time and in fabulous condition. It tasted amazing

Date of experience: April 8, 2020
Virginia
3 reviews
0 helpful votes
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Items arrived well packaged and very frozen. Good instructions for preparing too.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was excellent and on time, food was delicious and greatly appreciated by my parents!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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This whole discovery has been delightful... reconnecting with old favorite restaurants from around the country and new restaurants I had never heard of...

Date of experience: April 8, 2020
Virginia
3 reviews
1 helpful vote
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Shopping was easy delivery was as scheduled. Cheesecake is wonderful

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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It was awesome to have same day shipped Shake Shack at my house

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
Follow Muriel G.
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Pastrami arrived on time and in good condition. When my initial selection would not arrive in time I was connected and had no problem ordering a replacement.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Everything arrives on time and the food quality of the suppliers is wonderful.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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The Nova was thin sliced and packed very well. It was delicious!

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Everything arrived on schedule and in perfect condition.

Date of experience: April 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast and punctual
April 8, 2020

Delivery was fast and punctual. Food quality was amazing and completely made my day.

Date of experience: April 8, 2020
Virginia
2 reviews
0 helpful votes
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It was easy experience
April 8, 2020

It was easy experience. The site offered me the right choices. Im happy with everything

Date of experience: April 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States